Project Manager Resume Example

As PMO Lead:

• Participated in major overhaul of New Product Development (NPD) process and provided training and ongoing support to Project Managers.
• Assisted Project Managers in developing and implementing project documentation templates.
• Created, optimized and implemented project status tools.
• Created new tools for capturing and reporting on KPI's related to the NPD process: ROI and Speed-to-Market.
• Optimized the documentation and communication in support of monthly Engineering Project Summary Meeting

As BCS Coordinator: 

• Served as internal point of contact for operations and sales on all Bretford Customization Services (BCS) projects.
• Gathered product requirements, developed schedules and provided pricing recommendations.
• Provided project management support during design and production phases for all BCS projects.
• Maintained BCS tracking tools, including development schedule, quoting status, and revenue.

• In addition to the responsibilities of Product Manager outlined below, managed team of 3 other Product Managers.
• Created goal plans and provided professional development support to direct reports.
• Directed strategic initiatives, including development of document templates and increasing market research efforts.

• Managed the Store & Charge product portfolio with responsibility to increase profitability through optimization of existing offerings and identification and definition of new product ideas.
• Created strategic product briefs and market plans for new products.
• Conducted regular market visits and incorporated "voice-of-the-customer" into product requirements.
• Supported engineering during design and development phases by serving as subject matter expert on overall design criteria, range of options, price targets, and volume forecasts.
• Collaborated with marketing communications on press releases, launch materials, customer presentations, and training materials.
• Conducted ongoing competitive analysis to ensure understanding of market positioning and advantages in relation to competitors.
• Represented Bretford in client product presentations and at trade shows and dealer events.

Involved in the evaluation and execution of all fundraising activities, including include donor tracking and acknowledgement, event planning, newsletter production and grant writing.  From March 2010 until June 2011, also served as the Resident Accounts Coordinator responsible for accounts receivables related to Medicaid and resident liability, as well as the management of residents' personal funds.

Responsible for the overall organization of the museum's collection of 100,000 hours of TV and radio programming. Researched, wrote, and managed grant proposals for the Archives and Education Department, produced online exhibitions, and managed the volunteer and intern programs.