Accomplished project management professional with 12+ years' experience driving new client acquisitions and service delivery in insurance and emergency restoration environments. Work well with diverse teams, ensuring projects are completed within budget and by deadline. Collaborate with clients to provide specifics of service involved and work with insurance agents to determine damage amount on residential and commercial properties. Highlights Project management Contract/project negotiation Sales administration Process improvements Client relations Business development Team leadership Operations management
Project Manager October 2011 to April 2012Southpro Restoration
Project Manager March 2001 to September 2007
Cultivated strong client relations to acquire new projects while managing each from concept to completion.
Directed staff activities and development to ensure optimal productivity without sacrificing quality.
Created marketing campaigns to drive sales and develop public awareness of water and fire restoration services in emergency situations.
Collaborated with insurance agents, adjusters, commercial property managers, and real estate agents to provide superior service and generate long-term business partnerships.
Negotiated service contracts and acquired signed paperwork to begin each restoration project.
Led diverse crew teams to achieve project completion on time and within budget.
Resolved escalated customer issues involving service or product delivery by identifying and implementing viable solutions based on individual needs.
Project Manager/Coordinator September 2007 to March 2011Blackmon Mooring
Responded to emergency situations including pipe breaks, maintenance, and operational issues.
Partnered with insurance companies and claims adjusters to determine appropriate level of damage costs to customer.
Documented work flow for record and insurance purposes.
Oversaw daily activities of crews completing work to ensure safety and quality standards were met.
Outside Sales Representative August 1999 to March 2001GTE
Spearheaded new customer acquisitions and cell phone service sales for a downtown Austin territory.
Inside Sales Representative May 1998 to August 1999
Built strong client relations to provide products and services for high-tech plumbing equipment such as piping tube fittings.
Supported outside sales team to close leads and create additional revenue streams.
Insurance Sales May 1997 to May 1998NAP Partners
Ranked as 1st out of 25 sales representatives for 4 out of 12 months for sales revenue generated from 401k and life.
Bachelor of Science : Industrial DistributionTexas A&M University
Industrial Automation, Purchasing Applications in Distribution, Quality Process for Distribution, Fluid Power Technology, Distribution Operations & Financial Management, Manufacturing Distribution Relations, Sales Engineering, Distribution Information & Control Systems, Mechanical Power Transmission, Industrial Electricity, Metallic Materials
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Companies Worked For:
Texas A&M University
Job Titles Held:
Outside Sales Representative
Inside Sales Representative
Bachelor of Science : Industrial Distribution Industrial Automation, Purchasing Applications in Distribution, Quality Process for Distribution, Fluid Power Technology, Distribution Operations & Financial Management, Manufacturing Distribution Relations, Sales Engineering, Distribution Information & Control Systems, Mechanical Power Transmission, Industrial Electricity, Metallic Materials
Create a job alert for [job role title] at [location].