Project Management /Sales/Service Representative Resume Example

• Served court documents and completed civil process duties for numerous cases over four year period.
• Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve trace ability.
• Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
• Gathered information and evidence to assist in solving crimes.
• Observed jail and inmate activity to maintain order and safety of 320-400 maximum capacity of inmates along with additional guards.
• Provided public safety assistance at community events to maintain safe and secure environments.
• Assessed and analyzed data to clarify course of criminal prosecution.
• Maintained structure and security during court proceedings.
• Researched and analyzed crime statistics to maintain awareness and knowledge.
• Interviewed criminal targets and witnesses to uncover facts for verification and authentication.
• Drafted reports detailing incidents and safety violations every shift helping to lower the crime rate in my assigned territory.
• Guided basically daily clients through alcohol and drug testing, background checks, investigations, statement delivery and reporting.
• Managed debriefing for criminal subjects to acquire data relevant to investigations.
• Maintained all training hours required by the Sheriff Office and the State of Georgia.
• Passed Police Officers School becoming a Mandated Officer with arrest powers in August of 2009. P.O.S.T training and testing by Officer School of Dalton,Ga. Highly accredited para-military training with high requirements both physically,mentally and educationally.

Initial start from the start of a full service Pest and Subterranean Termite

service with superior service and training in all areas.

• Received and processed both written and verbal instructions, prints and work orders.
• Extended life of equipment and maintained consistent performance with regular cleaning, lubrication and basic maintenance.
• Balanced power production, operating costs and safety concerns through continuous system regulation.
• Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
• Operated all equipment safely and efficiently on team of five employees.
• Completed work according to schedule and helped struggling team members.
• Calibrated, tested, and adjusted machine settings or controls in preparation for pest/mosquito and termite operations.
• Assisted technicians in machine handling and set up.
• Cleaned, inspected and lubricated machinery within assigned area.
• Performed maintenance tasks and adjustments to preserve production efficiency.
• Performed changeovers for specified machinery and retooled specifications for change in product.
• Monitored daily operations and made adjustments to production line where necessary.
• Verified documentation and work order requirements.
• Identified areas for improvement in efficiency and cost savings and made recommendations to shift lead.
• Prepared non-compliance reports to document anomalies in production process.
• Monitored quality of incoming materials and completed in-process quality inspections.
• All hiring/training/office billing and paying/preparations of all documents to the State of Georgia Agriculture approval/filing and maintaining of my Designated Operators License with all courses passed to maintain operating license.
• Financially supported the start and all purchasing of equipment/trucks/chemicals/office in all aspects. Personally took the company from a break even investment the first year to a large profit in year three (sold the company and all assets to a large company at the beginning of the recession).
• Supported management decision-making by compiling operational and production data into daily logs.
• Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
• Assessed materials, parts and final products for quality, and removed defects.

• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Trained and developed new sales team associates in products, selling techniques and company procedures.
• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
• Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
• Maintained records related to sales, returns and inventory availability.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
• Tracked stock using company inventory management software.
• Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
• Monitored metrics and marketing investments to assess performance and implement continuous improvements.
• Improved sales processes to streamline customer acquisition and boarding strategies
• Engaged with customers to effectively build rapport and lasting relationships.
• Grew retail sales volume in assigned territory through strategic budgeting and product promotion.
• Educated customers on promotions to enhance sales.
• Organized promotional events and interacted with community to increase sales volume.
• Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
• Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
• Identified opportunities for growth within territory and collaborated with sales teams to reach sales goal.
• Accomplished sales goals and boosted revenue through product knowledge and customer relationship management.
• Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
• Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
• Managed a six million dollar branch office successfully obtaining a 15-30% increase in all departments on a year to year basis.