Operation Manager with 17 years of experience in a variety of fields. Managing over 100 employees to ensure company growth and customer satisfaction while ensuring a positive and motivating work environment. Maintaining the facilities such as audio,video, preventative maintenance of equipment, product ordering and inventory, and driving sales. Mentoring staff in a manner that grows passion and drive that creates rewarding results.
Increased sales, productivity, and profit in multiple locations. Raising sales to over $5.2 million per year in each location by providing customers with the best possible service, product, and atmosphere.
Bringing Sales up 35% per year by ensuring 100% customer satisfaction with great product and installations of all furniture and office equipment delivered. Ability to foresee potential issues and be proactive with positive results. Overseeing customer experiences from beginning to end resulting in customer satisfaction and smiles.
Managed over 100 employees per store. Driving sales while keeping costs down and employee moral up. Building a customer satisfaction driven team that guarantees growth and exceptional service. The ability to multi task and problem solve with positive results. Building personal relationships with staff and customers to build a great work environment and atmosphere.
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