Highly energetic Project Consultant with 20 years of experience in human services, software sales, program/project management. Excellent communication and relationship management skills promoting successful implementations.
Established Teen Social Group
Scholarship Recipient for Catholic Social Services
Developed Implementation System for Harmony Information Systems
Implemented 10 Provider and State software systems
Streamlined sales support process for Harmony Information Systems
Created scholarship management system template for Good Done Great
Assisted in developing USA implementation process
Create use cases for new development
Manage project tasks assigned to development, customer support, and implementation.
Conduct sales presentations and demos for provider and state prospects
Provide customer and new user training
Configured scholarship management systems
Conducted customer business analysis meetings
Managed 5-6 scholarship and grant management projects
Risk and task management
Presented human services software to State & Federal prospects
Conducted discovery process for understanding prospects needs
Prepared proposals customized to prospects needs
Configured sales system for prospects recommended solutions
Conducted sales demonstrations on a semi-configured system
Responsible for managing tasks for development and configuration
Managed system and user trainings for each project
Implemented 7 projects for both providers and state systems
Documented business requirements for each project
Presented solutions to customer teams
Risk Management and conflict resolution
Started as a field social worker and moved to Program Manager for Family Preservation Services.
Participated in the software implementation of Harmony Information Systems and became the Data Implementation Manager.
Responsible for developing training materials and training trainers.
Completed Master Thesis "Variations of Child Neglect among the Races"
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