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project and funds manager mccune construction services group resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Well-qualified Project Manager and Coordinator professional with collaborative approach to asset management, client relations and performance monitoring. Good listening, team building and data analysis skills. Attentive in managing risk, maintaining data spreadsheets and proven history of fostering strong commitment to meet team, individual and management objectives.

Skills
  • Client relationship building
  • Strategic Development
  • Microsoft Office
  • Adaptive Team Player
  • Flexibility
  • Effective Communication
  • Organization
  • Attention to Detail
  • Responsibility
  • Project Management
  • Foreign Languages
  • Leadership
  • Dependability
  • Team Management
  • Performance Improvements
  • Problem Solving
  • Critical Thinking
  • Writing Proficiency
  • Emotional Intelligence
  • Collaboration & Teamwork
  • Interpersonal
  • Creativity & Innovation
  • Active Listening
  • Customer Service
  • Time Management
  • Adaptability
  • Conflict Resolution
  • Project planning
  • Friendly, positive attitude
  • Data management
  • Customer service
  • Reliable and trustworthy
  • Organizational skills
  • Decision-making
  • Training & Development
Education and Training
University of Texas At Arlington , Expected in 2016 Bachelor : Criminology/Criminal Justice - GPA :
Tarrant County College District , Expected in 2016 Associate of Arts : - GPA :
ACCOMPLISHMENTS AND HONORS , Expected in : - GPA :
  • Dean’s List Honoree May 2015
  • Dean’s List Honoree February 2018
  • Tau Sigma Honors Society Member 2017-2018
  • Tau Sigma Community Service Chair 2017-2018
  • Maintained 3.0 GPA while working full time
Experience
McCune - Project and Funds Manager / McCune Construction Services Group
City, STATE, 06/2018 - Current
  • Lead initial client meetings and create comprehensive reports regarding observations and recommendations for the client.
  • Use a multi-line phone system to respond to and resolve customer inquiries and concerns.
  • Actively communicate with lenders, general contractors, and construction professionals to avoid over funding and lien placement on construction loans; specialized in small business administration (SBA) loans and U.S, (USDA) loans.
  • Provide leadership in the funding of more than 65 construction projects monthly.
  • Prepare project documentation, progress, finances, resource allocations and status.
  • Responsible for budgeting and forecasting, expense reporting, risk management, status reporting, and execution.
  • Collaborate with participants to determine project timeline.
  • Account for complete project life cycle from inception to closure.
  • Checked transactions and reporting for compliance with regulatory standards and investigated discrepancies.
  • Created agendas and communication materials for team meetings.
  • Recognized by management for providing exceptional customer service.
  • Answered several calls per day to help with customer's questions and concerns.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Leveraged Microsoft Excel to input and compile data gathered from various sources.
  • Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Collaborated with others to discuss new client satisfaction opportunities.
  • Managed project loans in excess of $50 million for more than 10 high-value clients.
  • Assessed conformance of potential adjustments with company structures and strategic goals.
  • Discussed goals and strategies with potential clients and implemented corrective actions to enhance performance.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Documented all labor hours and budget expenses for project.
  • Produced status reports for customers and senior management.
  • Prioritized needs and delegated assignments in order to handle multiple projects simultaneously.
  • Reviewed site survey, proposed timeline and project requirements to understand project scope and support planning.
  • Maintained project schedules by managing deadlines and adjusting workflow as needed.
  • Cultivated lasting partnerships with stakeholders and created innovative strategies and functions to promote products and offerings.
48 Freight - Account Manager/Operations Manager / 48Freight
City, STATE, 03/2018 - 06/2019
  • Provide inspired leadership for the organization.
  • Make important policy, planning, and strategy decisions.
  • Support healthy work communication.
  • Help promote a company culture that encourages top performance and high morale.
  • Develop, implement, and review operation policies and procedures.
  • Identify and address problems and opportunities for the company.
  • Build alliances and partnerships with other organizations.
  • Established organizational vision and developed strategies to achieve loads and customer service goals.
  • Mitigated risk by promoting regulatory compliance for representative licensing and contracting protocol.
  • Recruited, hired, and trained crewmembers on application of projects, customer relations and customer service.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
  • Established work priorities to meet contractual obligations for schedule and installations.
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Resolved issues, including challenges regarding circuits, websites, vendors, and telecoms.
  • Liaised with buyers and sellers to coordinate statements, payment schedules and cost analyses.
  • Boosted company efficiency through technology upgrades and process improvements, leading to smooth workflow and more high-values clients.
  • Assisted in refining procedures, defining best practices, and correcting reported audit issues.
  • Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development.
  • Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
  • Trained, mentored, and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Managed daily operations, including supervising multiple team members/truck drivers nationally.
  • Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
  • Oversaw financial management activities, including budget management, accounting, and payroll.
  • Diminished financial discrepancies by accurately collecting customer fees, managing refunds and providing complete sales documentation.
Prima's Pizza & Pasta - Server/Head Waiter
City, STATE, 07/2013 - 02/2019
  • Educated guests on daily specials and appetizers, entrees, desserts, and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins, and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions, and recommended specials, wine and desserts to increase profits.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware, and flowers to beautify table.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Provided exceptional service to hundreds of customers per day at a high-rated establishment.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.

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Resume Overview

School Attended

  • University of Texas At Arlington
  • Tarrant County College District
  • ACCOMPLISHMENTS AND HONORS

Job Titles Held:

  • Project and Funds Manager / McCune Construction Services Group
  • Account Manager/Operations Manager / 48Freight
  • Server/Head Waiter

Degrees

  • Bachelor
  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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