Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Seeking an entry-level HR Assistant position in a growing company, with the ability to perform various human resources and organizational task.
Reported to Developer each week with project updates and estimated completion dates, noting any delaying issues. Effectively controlled the release of proprietary and confidential information for general client lists. Communicated closely with stakeholders, including vendors and merchants, helping to secure well-timed vendors deliveries. Promoted efficient and open communication by preparing collateral for team and client meetings, taking notes and distributing information to relevant stakeholders. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Monitored and tracked project data with Excel spreadsheets to generate reports and keep management informed of important datelines for upcoming projects and new land purchase. Coordinated schedules, administrative functions, quality assurance and process improvements. Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays. Created agendas, took minutes and prepared documents for meetings. Along with that I set travel arrangements and gathered documents for management and executive staff meetings and trips.
Other duties also include serve as back up for our front desk receptionist, answer high volume of calls. Distribute mail to respective departments within the company. Assist Office Manager to sorted job applications, vetted candidates and recommended individuals for key positions. Led recruitment functions, including developing job postings, scheduling interviews and overseeing employee on boarding. Set up appointments, meetings and conferences for employees.
Planned corporate events, conventions, meetings and gatherings.
Provided comprehensive administrative and clerical support, including organizing files, creating spreadsheets and imaging documents. Processed financial documents including contracts, expense reports and invoices. Maintained superior customer service and ensured service retention.
Handled 52 different countries where our products were sold internationally. Worked with promotional teams to develop new marketing strategies. Strengthen traceability by developing an organization systems for contracts, records, reports and agendas. Facilitated monthly and quarterly leadership workshops for multiple distributors to share best practices that optimize productivity when using our products. Implemented effective customer service procedures to encourage positive feedback.
Facilitated sales to large domestic and international distributors. Automated office operations, as well as managed client correspondence, record tracking and data communications. Built and maintained loyal, long-term customer relationships through effective account management. Evaluated and approved contracts, proposals and purchase orders, planned and managed event logistics. Handled telephone inquiries for all different time zones, continuously strengthened relationships with international partners. Responded immediately to clients' questions, issues, and complaints and found effective solutions when required. Handled travel arrangements for groups, couples, executives, and special needs clients.
Designed electronic file systems and maintained electronic and paper files. Served as central point of contact for all outside vendors and landlords. Dispensed incoming mail to correct recipients throughout the office. Mae copies, scanned contracts, sent faxes. Facilitated working relationships with co-tenants and building management. Organized files, developed spreadsheets, faxed reports. Properly routed agreements, contracts and invoices through the signature process. Assisted with special projects assigned by management.
Performed debit, credit and total accounts on computer spreadsheets/data bases using specialized accounting software. Researched and resolved billing and invoices issues. Write off checks for incoming purchased units from another dealerships. Assigned titles to different vendors. Clean and maintain schedules balances below $200 each month. Submit month end reports to our office controller. Assessed customers needs and responded to questions with an outstanding customer service skill. Operated cash register with proficiency. Balanced daily cash deposits and vault inventory with zero error rate. Team player, while working quick and efficiently with minimal oversight to accomplish assigned duties. Trained upcoming employees .
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