Driven and compassionate healthcare professional with 6+ years hands-on experience in fast-paced residential and hospital environments. Accountable and responsible with a strong focus on patient wellness.
People skills: Effectively accepts full responsibility for self and displays honesty and truthfulness by confronting issues quickly. Analyzes problems and complies with quality standards to meets deadlines great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills
Healthcare: computerized charting, STD counseling,
Physician and Nurses' Orders, consulting physicians on admission of patients
Responsible for admissions, filing, answering multiline
phones and stocking items in unit.
Faxing Medical Drug Sheets and filing charts, Conducted vital signs for
Patients in ICU
Education and Training
Associate of Arts : Healthcare Administration, September 2014University of Phoenix - Savannah, GA
CNA/PCTSavannah Technical College - Savannah, Georgia, USA
Volunteer Savannah, GAVolunteer in Community and in Public Health from 2010 to present I have volunteered with the CHD STD prevention team under the leadership of Mr. Nixon providing STD and HIV pre and post test counseling helping coordinate outreach activities with the prevention team lead by Diane Devore. Provided STD/HIV education for my church youth and young adults on behalf of the church outreach ministries also provided HIV educaton to women and girls on HIV awareness day 2014
Knowledge in Windows, MS Office, Word and Internet
Experienced in background checks using Choice Screening and On Demand
type 55 WPM
E-verify(I-9) soft ware
Obtain authorizations for office visits
Scoliosis screening follow ups
Distribute referrals to department
Confidential Records Management
Program Technician/Business Operations Generalist July 2013 to CurrentChildren's Medical Services Coastal Health District - Savannah, GA
Profile Business Operations Generalist/Program Tech- Coastal Health District Business operations generalist with years of experience in clerical support to office staff and personnel.
Excels in cooperating with others to accomplish common goals and , completing reports related to workload, production, work management and quality assurance.
Provides services to honor all the state of Georgia commitments to customers by providing helpful, responsive, and knowledgeable service.
Effectively accepts full responsibility for self and displays honesty and truthfulness by confronting issues quickly.
Analyzes problems and complies with quality standards to meets deadlines.
Key Skills *Obtain authorizations for office visits Scoliosis screening follow ups *Distribute referrals to department Confidential Records Management Conducts clerical research gathering and compiling of information using a variety of resources to prepare, assemble, and generate reports.
Enter routine data/financial information and transaction in to M&M accounting system and assists with Medicaid DSPS billing on Gammis web portal.
Performs basic office duties for the CMS program to include sorting mail taking and routing calls to appropriate vendor, department, and or staff member.
Open, sort, and route all incoming mail, and answers correspondence and prepare outgoing mail.
Maintains accurate record keeping and filing systems for CMS client records Outcomes: Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national, ethnicity, disability status or other demographic characteristics.
Effectively work with people form diverse backgrounds by treating them with dignity and respect.
Staffing Coordinator February 2009 to October 2012Nightingale Homecare Services - Savannah, GA
Interdepartmental coordination planning, scheduling, written communication and customer service.
A respected leader of a staffing team that instill a shared, enthusiastic commitment to customer service and staff as a key driver of company goal attainment.
To Lead by example and ensure the execution of all safety, security, quality and policies.
Staffing/Customer-Service Management Complaint Handling & Resolution Customer Satisfaction Enhancement Develops and maintain History and preferences coordinating with care coordinators regarding client placement.
Advanced Patient Care Tech March 2003 to June 2008Memorial Health University - Savannh, GA
Entered correct data for
Physicians and Nurses orders
Consulted Physicians on admission
of patients in a timely manner
Responsible for filing, answering
multiple phone lines and stocking items in numerous units
Faxed medical drug sheets and
filing charts ensuring privacy guidelines
Conducted vital signs and hygiene
routines for patients in ICU
Conducted hygiene routines, lab
draws and Accu checks for patients
Conducted vital signs on patients
returning from post-op procedures including hemodialysis
Monitored patients for fluid
intake and discontinued IV's
Assisted patients for wound care.