Seeking a challenging position were my skills and abilities would be of value to your organization. Exercise a high degree of initiative and independence performing assigned tasks Excellent
communication, problem solving and analytical skills Effective leadership and employee development
techniques Experience interacting effectively with persons of diverse socio-economic, ethnic
backgrounds Proficient in the use of Microsoft Word, MS Outlook,
Program Technician01/2015 to CurrentDepartment Of Social Services Adult and Senior CareFresno, CA
Attendance coordinator, personnel Liaison, reviews and processes forms and files of a semi-technical nature associated with specialized departmental program, log and maintain facility files, back up receptionist, greet general public, answer incoming calls, direct calls to appropriate party, date stamp and process paper work dropped off at the front counter, process monthly transportation vouchers, process incidents reports for Children's program, process IB referrals and keep up with log, process and track all legal files for Children's department, schedule hearings for legal department, schedule Comp II hearings, check finger print clearances in LIS Licensing Information System, process transfer request forms, Exempt transfer request mail to CBCB Caregiver Background Check Bureau for processing, type letters and memorandums, process all out going and incoming mail, Neopost custodian, process Cal-Card orders, submit AA-18 request forms, process travel and mileage monthly reports, process civil penalties, in charge of archiving, contact person for building and maintenance repairs, process caseloads changes as needed for LPA's, new hire coordinator.
Customer Service Representative07/2012 to 07/2013Community Medical CenterFresno, CA
Answer incoming telephone call and voicemail
Responds to inquiries regarding patients accounts and various types of payers Identify
indigent patients and arranges for reimbursement from government agencies
Process credit card payments
Set up payment plans
Update payer plan for billing and forward to appropriate billing clerks.
Intake Office Assistant II04/2012 to 07/2012Community Medical CenterFresno, CA
Register referral per policy, Track all Medi-Cal referrals on a daily basis, and answer multi-line
Verify insurance and enter into pathways within 48 hours
Verify all Medicare patients in Blue Cross network
Schedule weekend patient's visits and communicate to the appropriate staff
Track all MISP patients on a daily basis.
Unit Clerk07/2009 to 04/2012Clovis Community Medical CenterFresno, CA
Handled 30+ customer calls per shift
Organize patient's charts and prepare them for medical records department
Process patient's charge sheets that shows a complete breakdown of all charges.
Unit Clerk09/2008 to 07/2009Community Medical CenterFresno, CA
Process paper work that is generated from the Emergency Department
Entered patients diagnosis coed in the computer
Completed all clerical work in a timely and accurately manner.
Tax Examiner03/2008 to 06/2008Internal Revenue ServicesFresno, CA
Review and analyze internal documents and /or taxpayer returns
Prepares coded entries to mend and complete records
Refers questionable returns/documents to appropriate area
Process individual or small business returns
Perfect documents, initiates research to correct missing or inaccurate account information.
Office Assistant01/2007 to 06/2007Fresno County Of Office Of EduacationFresno, CAServed as Receptionist, greet the public and answer questions regarding the school and the program, compile information and typed memorandum and letters, monitor and utilize sub-finder program to schedule instructors and para-educators as needed, maintain all students records, schedule step meeting with program coordinator, open and sort daily mail, kept of log of all confiscated items from students and return them to parents, retrieve data from computer, data entry, process all lunch orders, communicate with both public and members of the staff in a effective professional manner.
Patient Account BillerCommunity Medical Center BusinessFresno, CA
Office Screen Accounts in computer system for accurate billing information
Re-bills accounts as needed
Review bills for appropriate charges
Complete all third party claims per regulations of the payer
Make necessary debit/ credit adjustments as required
Process and transmits electronic claims to third party payers.
Education and Training
High School DiplomaJE Young Academic Center Fresno City College