A highly experienced Medical/Health Psychologist, trilingual English-Spanish-Italian, Behavioral Sciences expert with strong interpersonal skills and demonstrated ability to manage, lead and support programs teams to new levels of success in a variety of highly competitive industries and fast-paced environments.
Trilingual: English, Spanish, Italian
Exceptional problem solver
Quality management care team member
Clinical documentation mastery
Dissociative disorders competency
Accomplished in psychopharmacology
Criminal law knowledge
Experienced in psychoanalytic psychotherapy
Strong knowledge of the principles, methods and techniques of behavioral and social sciences field to provide technical advice/assistance related to designated agency program and initiatives
Suicide risk assessments
Practiced in family assessments
Superior communication skills
Specialized training in grief counseling
Extensive DSM-IV knowledge
Member of the American Psychological association since 2006
Created innovative product for a major publishing company with substantial market value.
Author of the Year Award 2002-Editorial Lector Puerto Rico, Editorial Ocean, Spain and Department of Education of Puerto Rico, PR-USA
Won the Educator of the Year Award, Head Start Program, NW Cluster
02/2016 to Current
Program SpecialistADMINISTRATION FOR CHILDREN AND FAMILIES-Head Start Federal Program － Southwest, DC
Act as liaison with policy-level officials to ensure that the respective programs' views and interests are promoted with respect to current and emerging policy issues, and that those views are taken into consideration in policy development and implementation.
Responsible for the development and appropriate implementation of programmatic operations of a 70 million portfolio of grantees located in different parts of US.
Participate in on-site reviews for the purpose of assessing grantees performance and compliance with federal regulations.
Provide assistance to grantees inn program planning.
Serve as liaison between grantees and designated ACF program operations.
Promote new and cross-cutting initiatives and provide technical assistance to grantees at the local, state, regional, and national level, as appropriate.
Participate with officials of other organizations in the community to explore problems directly affecting grantees/programs under review concerning both issues of compliance with Federal program requirements as well as with ascertaining the effort grantees take in maximizing the use of their own resources and those of other community organizations to meet clientele needs.
Establishes and maintain contact with grantees in order to determine implementation strategies utilized by grantees; to identify possible compliance and logistical issues, and technical assistance needs; and identify successful and innovative program implementation/administration techniques.
Monitors grant activities for conventional or pre-established grantee/contractor programs.
Reviews grant applications and work statements received from prospective grantees/contractors within an assigned area from statistical and programmatic perspective to include outcomes, dissemination and utilization, areas of commonality, and potential for duplication.
Collects and analyzes data, provides information and advice, and prepares, updates, monitors, and reports on designated program operations and grantee activities, issues and accomplishments.
Completes analyses of data and identifies programmatically significant findings.
Plans, monitors and evaluates the progress of designated program operations especially those dealing with social services, education and training activities and prepares recommendations for improvements in program operations as identified by data analysis.
Reviews, studies, monitors, analyzes and evaluates financial narrative and statistical reports and program data submitted at the local, state, regional, and federal levels.
Complete quality informal and formal reports and recommendations for improvements in program operations as identified by data analysis.
Incumbent prepares descriptive background and analytical reports, memoranda, and other types of written responses for reports to senior management, supervisors, team leads and staff of significant issues of legislative and operational concern within the incumbent's area of specialization.
Such reports present and evaluate divergent professional points of view, define and describe policy operations, and identify and discuss the potential consequences of adopting various options.
DOCTORAL STUDENT IN RESIDENCY, University of Minneapolis, Twin Cities MN
Doctoral Student and Candidate in Residency.
02/2011 to 02/2012
Clinical Psychology Residency
Twin Cities University of Minneapolis, MN and other locations throughout US
Advance doctoral studies and attend Medical/Clinical Residency.
Attended various doctoral trainings/workshops, seminars, and Clinical residency at diverse locations: Lansdown, VA; San Diego, CA; Miami, FL.; and Minneapolis, MN (Twin Cities University).
Received supervised training on: (1) Development of Interpersonal Rapport, Intake, and Interviewing; (2) Behavioral Analysis and Interpretation of human body language; (3) Administration scoring and interpretation of Personality, cognitive, and achievement assessments; (4) Diagnosis of socio-emotional and psychological disorders in Adults and children; (5) Development of treatment plans using diverse therapies; and (6) Scientific Research Methodologies and Statistical Analysis (quantitative, qualitative, mixed methods).
02/2004 to 02/2010
Head Start SpecialistHEAD START FEDERAL PROGRAM-DC Public Schools
Leadership and Direction: Develop policy, methodologies, academic models, and strategic planning based on Head Start Act and Disabilities Act and Head Start Performance Standards.
Increase volunteers' participation from 3% to 97% including programs that integrated community partners and partnerships.
Increase students' English proficiency from 10% to 90% by applying innovative interventions and instructional practices.
Negotiate and maintain collaborative contact with community partners and partnerships.
Awards: Head Start Educator of the Year 2004-2005.
Customer Relationship Management: Implemented a family-centered approach increased parents and community integration by a 90% compared to a 10% the previous year 2003 and non-English speaking registration retention rate Developed effective and successful relationships with families, community and partnerships.
Implement knowledge of child care subsidy systems and research to serve as contact person between families, service providers and partnership leaders.
Training/Teambuilding: Led and ollaborate in the development of congressional-related policies and education strategies, tasks, and projects, including working groups.
Led seminars/trainings for faculty, attended and collaborated as team member.
Provide life skills education, intervention, and gang awareness education to families.
Addressed community, family, and individual violence prevention and intervention need through the effective implementation of monthly seminars and workshops to families
Supervision/Management: Supervised and monitored adequate implementation of program's policies, standards of performance and compliance with federal/state regulations and statutes.
Supervised and evaluated assistants and interns' performance using yearly performance evaluations.
Effectively interface with executive leadership, board members and other key stakeholders.
Analytical Acumen: Researched and analyzed social science data, shared and presented demographic findings using diverse computerized tools and graphics.
Prepare statistical and narrative reports as required.
Conduct intake and short-term portfolio and case management services including assessment, goal plan development, and referral/allocation of services.
Assessed the need for ongoing support in diverse areas and implemented plans of action to allocate resources for families.
Maintain records using computerized portfolio and case management systems.
02/2000 to 02/2003
Director Department of Early Childhood-Curriculum Design/ImplementationEDITORIAL LECTOR PR, BETANCES LIBRARIES, & EDITORIAL IDEAS
Leadership and Direction: Revamped the Curriculum/Design Department by creating and directing innovative projects that enhanced the company's profile and produced a 210% increase in sales with 2.1% increase in dollar share in 2002 over 1998.
Increased sales 25% during first quarter of implementing the first comprehensive promotional strategy.
Contributed to a 70% increase distribution by delivering effective programs for public and private organizations.
This increased customer retention from 2 to 4 years.
Awards: Author of the Year 2002, Editorial Lector & Editorial Ideas in Barcelona, Spain.
Directed the design, development, vision, mission, policies and procedures of innovative curricular units and pilot projects.
Created & developed educational brand standards, policy and procedures for program and pilot projects.
Led organizational, strategic/tactical planning, policies/procedures development and implementation of programs/projects.
Led and collaborated in executive meetings with CEO, VP, board directors, and other professionals.
Customer Relationship Management: Developed effective and successful relationships with customers and partners.
Answered calls and requests promptly.
Offered a client-centered approach with individualized care and rapport that increased clients' retention rate and sales outcomes.
Business Strategies: Negotiated partnerships with government leaders of foreign countries, educators, and superintendents.
Effectively interfaced with executive leadership, board members and other key stakeholders.
Traveled to other countries to monitor, adapt projects, and interfaced with government officials and executives.
Used media effectively to promote relevant information about company's projects and products.
Became spokesperson of company newest products/projects and attended radio, television, and newspapers interviews.
Supervision/Management: Supervised and trained 14 to 25-person staff on the appropriate understanding of program policies, ethics, and standards of performance.
Analyze and monitor empirical data comparing actual data to projections in order to assess programs' effectiveness.
Supervise, managed, and monitored pilot projects implemented in various public districts.
Training/Teambuilding: Trained and supported sales team.
Developed briefing materials and talking points for senior sales executives so that they were prepared for public engagements, site visits or representing program to external stakeholders.
Engaged in after work social events and effectively networked with executives and professionals from other companies.
Researched and advised on product trends, available budget, target populations, and market opportunities.
Supported the design and implementation of rigorous evaluation; provided input to the development of uniform data elements.
Reviewed evaluation plans with consistency.
Education and Training
PhD Medical Psychology: Behavioral Sciences Analysis Behavioral Sciences PsychologyWalden University/Universitry of Minnessota, Twins Cities － Twin Cities Minneapolis, MN
PhD Medical-Health Psychology Behavioral Sciences
Master of Science: PsychologyWalden University － Baltimore, MD
One year Clinical Residency (500 hours)- Cognitive/Personality Assessment, Diagnosis, and Treatment Implementation
Bachelor of Arts: EducationUniversity of Puerto Rico － Rio Piedras, PR
1 Year ROTC- Air Force Military Sciences
Award: Magna Cum Laude
Microsoft Programs: Word, Excel, PowerPoint, Access, Outlook, Publisher, SharePoint
*Federal Internal Data Systems: HS Enterprise Systems, Concur Travel System, Oracle's PeopleSoft
*Operating Systems: Windows (all versions), Mac OS X
*SPSS Statistical Packet, Quantitative/Qualitative (NVivo9); Mixed Methods Research Tools