Driven and compassionate health care professional with 8 years of hands-on experience in fast-paced residential and community environments. Extensive experience developing and managing clinical staff.
Created and implemented new clinical program adapted from Neurosequential Model of Therapeutics. Ensured all direct care staff acclimated to new program and expectations and ensured that program integrity became a part of facility culture.
Documented all client information including service plans, treatment reports and progress notes.Collaborated closely with foster family to appropriately coordinate client care services. Referred clients to other programs and community agencies to enhance treatment processes. Arranged for medical, mental health, or substance abuse treatment services according to individual needs or court orders.
Managed team of 35 of professionals. Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Evaluated team member performance and offered constructive feedback. Oversaw the intake process for all new residents. Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines. Minimized staff turnover through appropriate selection, orientation, training, staff education and development.
Charted and recorded information in client files. Quickly responded to crisis situations when severe mental health and behavioral issues arose. Collaborated closely with treatment team to appropriately coordinate client care services. Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills. Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.
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