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PROGRAM PROJECT MANAGEMENT ADVISOR Resume Example

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PROGRAM PROJECT MANAGEMENT ADVISOR
Summary
  • PROGRAM PROJECT MANAGEMENT ENTREPRENEURIAL SPIRIT
  • CRITICAL THINKING
  • LEADERSHIP SUMMARY OF QUALIFICATIONS
  • More than years 10 years of information systems experience combined with a BS in computer information systems and an MBA with a concentration in project management.
  • Solid business and project management acumen, involved in strategic planning, resource allocation and coordination, leadership techniques, and methods to improve performance & productivity.
  • Exceptional interpersonal skills to build and maintain long term constructive relationships with clients, employees, vendors, team members, and executive leadership.
  • Excellent presentation and communication skills to effectively convey complex technical information to audiences from diverse backgrounds and at all organizational levels.
    • Skills
    • Microsoft Word,Excel, Access, PowerPoint, MS Project, Visio, Outlook, Oracle SQL Developer, Diamond/Xcelys, COSMOS, LRSP, ITS, FACETS, Ika Systems, VBA Software, Changepoint, SharePoint, PeopleSoft, JIRA, Confluence, Redmine
    • Project Management: Waterfall , Agile, Scrum, SDLC
    • Technical: PL/SQL, SQL Server, Oracle
    • Agile, Scrum
    • Approach, SDLC
    • Automation, SLA
    • Business analyst, SQL Server
    • Business processes, Stories
    • Business Systems Analysis, Strategic plans
    • Conversion, Visio
    • CPI, Vision
    • Client, VBA
    • Clients
    • Data analysis
    • Data conversion
    • Data management
    • Database
    • Documentation
    • Executive management
    • Functional
    • Hiring
    • Leadership
    • Access
    • Excel
    • Outlook
    • PowerPoint
    • MS Project
    • SharePoint
    • Microsoft Word
    • Network
    • Oracle
    • Developer
    • PL/SQL
    • Oracle SQL
    • Organizational
    • PeopleSoft
    • Project Management
    • Quality
    • Quality assurance
    • RAID
    Experience
    NTT DATA SERVICES | Plano, TXPROGRAM PROJECT MANAGEMENT ADVISOR06/2016 - Current

    • Lead the successful implementation and configuration of healthcare payer systems
    • Worked with global project teams that were located onsite, remote, and offshore.
    • Identified scope, objectives, and milestone deliverables, prepared estimates for project migrations and system enhancements, and created traceability matrixes.
    • Created change management plan for business organizational and project objectives.
    • Managed change control process, intake tracking, gathered level of effort, and facilitated review/ approval of change requests.
    • Prepared status reports and dashboard data analysis to determine ROI, CPI, SPI, and variances to manage the project time, cost, scope, and quality objectives.
    • Oversaw 100% compliance of meeting SLA's and KPI's in accordance with master services agreements.
    • Managed RAID document, prepared risk mitigation plans, and executed remediation plans.

    Dell Services | Plano, TXPROGRAM PROJECT MANAGEMENT ADVISOR01/2009 - 06/2016
    PEROT SYSTEMS | Plano, TXBUSINESS SYSTEMS ANALYSIS ADVISOR11/2002 - 01/2009

    Preformed the Implementation and Configuration of Xcelys
    Description of Duties: Liaison between the clients and technical teams on implementation projects
    Coordinated efforts for technical team of 4
    Identified scope, objectives, and deliverables
    Prepared business requirements document (BRD)
    Prepared software requirements specifications document (SRS)
    Prepared estimates for project migrations
    Prepared Gap analysis
    Prepared Traceability Matrix
    Performed configuration for benefits, providers, vendors, and pricing in Xcelys
    Researched and resolved data conversion errors and defects
    Researched and resolved claims, benefit, provider, vendor and pricing issues
    Prepared database mapping documentation
    Created SQL scripts to insert/update data in Oracle database
    Created SQL queries to analyze data in Oracle database
    Created test plans and performed testing
    Researched issues in the Healthcare Information Portal (835 & 837)
    Created Team Trackers for production data changes
    Packaged code enhancements for client installation of new software releases
    Compared code changes to original code for forward fits
    Developed pre-audit and post-audit processes
    Developed daily and monthly audit reports
    Improved change management process for configuration data
    Modified program code changes according to change control procedures

    HEALTHAXIS, INC | Irving, TXSR. BUSINESS ANALYST11/2000 - 10/2002
    Education and Training
    KELLER GRADUATE SCHOOL OF MANAGEMENT AT DEVRY UNIVERSITYMASTER OF BUSINESS ADMINISTRATION in PROJECT MANAGEMENT
    DEVRY UNIVERSITYBACHELOR OF SCIENCE in COMPUTER INFORMATION SYSTEMS
    Additional Information
    • Program Project Management Lead the successful implementation of various conversion and enhancement projects Collaborated with global mixed matrix project teams. Identified scope, objectives, and milestone deliverables, prepared estimates for project migrations and system enhancements. Worked across departments to understand business organizational and project objectives. Facilitated change control process, intake tracking, level of effort, and review/approval. Implemented best practices, resolved issues and pushed continuous improvements. Prepared status reports and dashboard data analysis to determine ROI, CPI, SPI, and variances to manage the project time, cost, scope, and quality objectives. Reported project status to executive management and governance committees. Oversaw 100% compliance of meeting SLA's and KPI's in accordance with master services agreements. Managed RAID documentation, prepared risk mitigation plans, and executed remediation plans. Business Systems Analysis Performed gap analyses, gathered business and functional requirements. Communicated prioritization of business objectives and strategic plans (Roadmaps). Collaborated with Product Owners to convey clear product vision, maintain well-groomed product backlogs, and write user stories with clearly defined acceptance criteria. Conducted product demonstrations and obtained customer acceptance. Liaised between clients, subject matter experts, business analyst, and technical teams in a mixed matrix environment. Researched and resolved data conversion errors, configuration issues, and system defects in addition to performing quality assurance testing to improve business processes and discovering 2-year defect in payment system leading to client recovery of $4.5 million in overpayments. Implemented new business processes and automation reducing resources required and enabling client to re-allocate 4 fulltime FTEs to other project objectives. Lead technical team to develop new data management product / service offering for database cleaning, data standardization, claims standardization, network data management, and database hosting for IT solutions provider. Leadership Coached, mentored, and motivated teams business analysts, configuration analysts, and technical engineers using a participative and intellectual leadership approach. Facilitated small-group training consisting of business analysts and client end-users on various modules for healthcare payer systems functionality. Conducted job interviews, made hiring selection decisions, completed performance evaluations, mentored, and made recommendations for promotions and disciplinary action.
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    Resume Overview

    Companies Worked For:

    • NTT DATA SERVICES
    • Dell Services
    • PEROT SYSTEMS
    • HEALTHAXIS, INC

    School Attended

    • KELLER GRADUATE SCHOOL OF MANAGEMENT AT DEVRY UNIVERSITY
    • DEVRY UNIVERSITY

    Job Titles Held:

    • PROGRAM PROJECT MANAGEMENT ADVISOR
    • BUSINESS SYSTEMS ANALYSIS ADVISOR
    • SR. BUSINESS ANALYST

    Degrees

    • MASTER OF BUSINESS ADMINISTRATION in PROJECT MANAGEMENT
      BACHELOR OF SCIENCE in COMPUTER INFORMATION SYSTEMS

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