A highly talented, professional and qualified mental health program manager with more than eight years of experience in the mentioned field. Seeking an opportunity to work as senior mental health program manager to utilize my skills and knowledge in a renowned community mental health organization. Seasoned practitioner with demonstrated track record of successfully working with diverse client populations in outpatient and inpatient settings and possessing in-depth knowledge of evidence-based practices, methods and procedures for diagnosis and treatment of clients with co-occurring disorders. Responsible self-starter who is dedicated to improving the well-being of clients and skilled at motivating, communicating and advocating for clients served. Comfortable working autonomously or in a team-based setting. Able to establish solid relationships with clients, co-workers, administration and local community agencies. Licensed Mental Health Counselor with a broad array of experience conducting assessments and psychological testing and providing individual and group counseling, crisis intervention services. Expertise in case consultation, care coordination, program management, program evaluation, research, Possess considerable knowledge of principals, practices and procedures involved in delivering services to mental health clients including associated quality performance standards and legal and ethical issues.
Manage Emergency Screening & Intake program in Gainesville and Lake City Crisis Stabilization Units and Detox. Oversee up to 20 Master's level clinicians. Daily census management and scheduling/staffing. Assist in managing daily operations and personnel in other divisions of Acute Care Services, including Access Center, CSU, Detox, Inpatient Counseling and Discharge Planning, Utilization Review. Rotating Administrator on Call for all Acute Care Services departments. Participate in treatment team meetings, staff meetings, training and development activities, Conduct peer reviews and consult cases with mental health clinicians, psychiatrists, psychiatric nurses. Participate in management meetings, collaborate with Acute Care Services department managers and VP to carry out goals and quality improvement initiatives. Member Seclusion & Restraint Committee and Standards of Care Committee, Cultural Diversity Committee. Networking and handling of inter-agency and external referrals with local hospitals, inpatient psychiatric hospitals and receiving facilities, outpatient community mental health centers, residential rehab, and other community agencies. Provide direct clinical services including biopsychosocial and substance abuse assessments, emergency screening and risk assessments, crisis intervention counseling. Conducted therapeutic and psycho-educational individual, group, and family counseling sessions.Referenced and used various therapy techniques, including motivational interviewing, cognitive behavioral, family systems, and psychodynamic psychotherapy to address mental health and emotional disorders, substance abuse disorders, and dual-diagnosis. Work with diverse populations in community mental health settings, including Acute Care Crisis Stabilization and Detox, Opiate Treatment Program at Meridian Behavioral Healthcare and outpatient mental health program at Florida State Prison.
Provide a broad array of crisis intervention services in Emergency Screening Department of Acute Care Services, including emergency screening assessments for voluntary and involuntary Baker Act clients presenting for inpatient CSU or Detox admission, counseling, psycho-education, inter-agency and community referrals.
Coordinate with community partners on incoming and outgoing referrals.
Complete insurance pre-authorizations.
Assist on unit when needed for counseling and de-escalating of patients and restraint/seclusion.
Assist Program Manager with a variety of administrative responsibilities including scheduling/staffing and providing emergency coverage in event of staff absence when needed, training new staff, preparing and updating training materials, policy and procedure manuals, reference sheets, and forms, providing ongoing support, technical assistance, and peer clinical consultation to ES/CSU staff, quality control (i.e., EMR, insurance pre-authorizations, peer reviews of clinical documentation), collaboration and consultation with Acute Care Administrative Team, psychiatrists, charge nurses, unit counselors, and other CSU treatment team members, actively participated in staff meetings and recruiting and interviewing new staff, assumed full Program Manager responsibilities in Program Manager's absence (i.e., vacations, emergencies).
Research Coordinator for 18-month long 2 vs.
1 Anti-Psychotic study for patients with Schizophrenia in conjunction with USF/Florida Mental Health Institute.
Provided outpatient mental health and substance abuse treatment services, including individual and group counseling/psychotherapy, to clients with substance abuse disorders and dual diagnosis in OTP program.
Case management and community referrals.
Clinical documentation, electronic medical records, personnel recruiting, staff development, supervision, performance evaluation and improvement, supportive coaching, policy and procedures, computer skills, customer service
Licensed Mental Health Counselor, Florida Department of Health, #MH12911, exp. Mar. 31, 2017
Florida Professional Teacher Certificate, 1993-2002 (Eligible for reinstatement); Subjects: Elementary Education (K-6); Varying Exceptionalities (K-12); Endorsements: Early Childhood Disabilities
Professional Organizations: Association for Psychological Science (APS), American Psychological Association (APA), Graduate Student Affiliate, American Psychological Association of Graduate Students (APAGS), Psi Chi International Honor Society in Psychology
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