Program Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
I am committed to contributing significant value to an organization which allows me to utilize my experience and passion in a challenging environment that helps children, families, schools, communities and individuals of diverse cultures in achieving overall well-being. As FACES Facilitator, I provide services and resources for youth, children, families, individuals, schools and community. Facilitate support groups, psycho-educational groups and family case management services. Positively address the social, emotional, academic and mental health needs of youth and families. Develop an environment that allows children and adults to feel safe and comfortable in order to achieve meaningful counseling and outreach. Provide individual and family intervention to help children develop appropriate coping skills. Work closely with community advisory board to institute effective plans to serve underrepresented individuals and families in the community. Address social, physical, emotional and mental aspects to engage, enrich and empower children and families. Establish and maintain sustaining and trusting relationships with youth, parents, social workers, probation officers, families and community referral sources to advocate and support their needs. Provide services and resources to encourage and strengthen healthy parent/child/school relationships. Participate in home visits, family intake and interviews to determine needs as well as precise documentation for reports and meeting goals. Facilitate and coordinate activities, trainings and workshops that assist parents in acquiring more positive, effective and successful skills in parenting. Provide interventions that promote and encourage healthy behavior support, social skill development, problem-solving, anger management, community responsibility, appropriate peer relations, and crisis intervention while upholding professional standards. Certified in Youth Program Quality Assessment*
Core Qualifications
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Professional Experience
11/2015 to Current Program Manager Teledyne Technologies | , ,
  • Extended Learning Programs Organizes and manages all aspects of the Extended Learning Programs for MNPS District that address academic, social, safety, recreational and enrichment needs of the student.
  • Develop and implement operational procedures for Before & After-School programs across the district.
  • Oversee implementation and monitoring of continuous quality improvement for programs through assessments and evaluations.
  • Serves as the department's liaison with enrichment and enhancement partners for the Before & After-School Program.
  • Oversee the monitoring of all community agencies and programs that provide services to MNPS students during before, after and out-of-school time.
  • Coordinate and determine operations and activities based on analysis of data and execute determinations or reports on events.
  • Manage communication and understanding of compliance requirements and regulations by conducting quality service reviews and serving as the conduit between Site Directors and District Coordinators.
  • Lead the deployment of written policies, procedure and processes related to grant administration, in coordination with the Department of Education.
  • Design and implement high-quality professional development trainings for program staff, CBO agencies and other non-profit organizations.
  • Analyze data for connections and correlations among variables to identify key aspects for implementation of successful methods.
  • Develop protocols for outreach, communication and coordination of programs.
  • Manage grant-funded programs and assures compliance with the laws, regulations and guidelines for funding terms.
07/2015 to 11/2015 Director Merieux Nutrisciences Corporation | , ,
  • Coordinate and direct programs and services that build and promote family strengths through prevention, education, support, networking and collaboration to encourage families to achieve self-sufficiency, family preservation and emotional well-being.
  • Build partnerships with community agencies, organizations, and stake holders to equip and enrich parents and youth on economic, social, financial, emotional, physical and academic levels.
  • Provide information and programs that will enable families to better solve problems, meet their needs and achieve goals through holistically delivering more extensive family support.
  • Ensure that families have access to appropriate services and resources by eliminating those barriers which prohibit their growth, prosperity and ability to succeed.
  • Coordinate parenting workshops and education, GED classes, health and wellness, counseling and referrals in order to inspire and promote self-sufficiency.
  • Enhance families' capacity to guarantee that children are succeeding in school, families and children are safe and healthy as well as youth being prepared to enter productive adulthood.
  • Provide resources and trainings to ensure the ability of our families and community members to act as primary caregivers, focusing on creating every opportunity for children and youth to succeed and achieve.
  • Prepare and maintain documents and reports that reflect the overall quality assurance of the programs.
07/2015 to 07/2015 | , ,
Education and Training
Expected in 5 2015 B.S | Sociology M.Ed. Administration/Supervision. Middle Tennessee State University Virginia Commonwealth University, Murfreesboro Richmond, TN VA GPA:
Community Involvement
academic, counseling, financial, access, networking, policies, processes, profit, protocols, quality, quality assurance, quality improvement, safety, workshops, written

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Resume Overview

School Attended
  • M.Ed. Administration/Supervision. Middle Tennessee State University Virginia Commonwealth University
Job Titles Held:
  • Program Manager
  • Director
  • B.S

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