Program Manager 2, Student Engagement Resume Example
Student Affairs professional with a demonstrated history of developing, delivering, and managing programmatic activities that support student success, retention, and graduation. Over nine years of experience advocating for student success, encouraging student learning and development and facilitating and managing comprehensive student recruitment strategies. Experience serving as an adjunct faculty member that is committed to academic excellence, service and creating an environment that fosters development and transitions into, through and out of the university setting. A Gallup-Certified Strengths Coach that is an advocate for helping students know and understand their strengths in order to apply them to leadership experiences. Committed to advancing the mission and vision of Higher Education Professional Associations which is evidenced by involvement at the state, regional and national levels.
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Magna Cum Laude
- Research for Educational Leaders
- Administration of Higher Education I
- Student Development/Student Affairs
- Educational Planning & Policy
- Crucial Conversations, University of Houston, 2019
- LGBTQ Cougar Ally, University of Houston, 2019
- CODE Red Assist Liaison, University of Houston, 2018
- Gallup Certified Strengths Coach, Gallup, 2018
- Student Development
- First-Year Experience
- Student Leadership
- Sense of Belonging
- First Generation College Students
- Higher Education Administration
University of Houston Houston, TX
Adjunct Faculty, CORE 1101: College Success
Fall 2018, Fall 2019 (face to face) Fall 2020 (synchronous)
- Lead and guide 28 undergraduate student organizations.
- Advise over 250 student organization officers and assists them with organizational development, program planning, fiscal operations and personal and professional development.
- Design and co-lead the Bauer StrengthsQuest Series for undergraduate students which helps them understand how to apply their strengths during their experiences on campus and in the workplace.
- Plan college wide programming that fosters student success and engagement such as 4.0 graduation events, Bauer Pride Day, Dean's Fall Address, Bauer homecoming celebration, student organization involvement fairs, and student organization award ceremonies.
- Conduct small group and one-on-one meetings with over 150 Bauer scholarship receipts to discuss their goals and use Student Success Collaborative to track their academic progress and identify any potential barriers to timely degree completion.
- Oversee the Bauer Ambassador program which is comprised of a diverse group of student leaders.
- Developed, facilitated and managed the University's Orientation programs.
- Designed an online orientation program via Blackboard.
- Selected, trained, supervised and evaluated 65 Orientation Team Leaders, two graduate interns and 20 student ambassadors.
- Created comprehensive, semester-long Orientation Team Leader training and developed competencies for measuring student learning and success.
- Aided in the creation of the Council for the Advancement of Standards in Higher Education (CAS) self-assessment guide.
- Assisted with managing the $1.2 million Prospective and New Student Programs' budget by ensuring that program costs were in line with the overall Office of Admissions budget.
- Increased the percentage of freshman students that enrolled after attending a spring New Student Conference from 85.44% in 2015 to 88.99% in 2016.
- Increased the percentage of transfer students that enrolled after attending a spring New Student Conference from 81.79% in 2015 to 92.45% in 2016.
- Developed positive relationships with high school counselors and traveled to high schools, community colleges, and college fairs to represent The University of Houston.
- Reviewed student admissions files and recommended an admissions decision based on the students credentials.
- Planned all aspects of The EVENT and Cougar Premiere which were open houses for top African-American high school juniors and high achieving high school seniors respectively. Created assessments for The EVENT, Cougar Premiere, and Cougar Connection in an effort to demonstrate that stated goals and learning outcomes of these programs were achieved.
- Assisted the Office of Admissions in surpassing Fall 2012 enrollment goals by recruiting a freshman class of 3,381 students with an average SAT score of 1133.
- Increased the percentage of completed admissions files from 52.6% to 61.9% for the priority deadline and 70.4% to 75.2% by the final application deadline.
- Assisted in planning a successful Cougar Premiere which resulted in a 92% applicant rate and a 44% yield.
- Successfully planned a fiscally responsible Cougar Premiere by saving the Office of Admissions $500.00.
- Ensured that The EVENT was run smoothly and successfully and assisted with planning aspects of the open house which resulted in a 91% applicant rate and a 46% yield.
- Collaborated with the Hispanic Scholarship Fund by serving as a logistics coordinator to successfully bring more than 200 students, parents, and college representatives to the University of Houston campus for Steps for Success Saturday.
University of Houston, Bauer College of Business
- Diversity, Equity, and Inclusion Committee, Member, 2020
- Undergraduate Success Initiative Committee, Member, 2019-Present
- Staff Development Circle, Member, 2019-Present
- Bauer in D.C. Interview and Selection Committee, Member, 2017-Present
- The LeaderShape Institute, Cluster Facilitator 2018 & 2020
- Undergraduate Advising Task Force, Member, 2019
- Undergraduate Student Talent Recruiting Task Force, Member, 2019
- Branding and Communications Task Force, Member, 2019
University of Houston
- Kappa Delta Chi Sorority, Inc., Staff Advisor, 2016-2019
- Young Life Student Organization, Staff Advisor, 2015-2019
- Cougar Movers, Volunteer, 2015-2019
- The Cat's Back, Volunteer, 2015-2019
- Cougar First Impressions, Volunteer, 2015-2019
- Division of Student Affairs and Enrollment Services Assessment Committee, Member, 2017
- Scarlet Seals of Excellence Core Group, Member, 2016-2017
- Division of Student Affairs and Enrollment Services Marketing and Communications Committee, Member, 2015-2017
National Orientation Directors Association (NODA)
- NODA Leadership Multicultural Network, Co-Chair, 2017
- Region IV Conference, Co-Host, 2016-2017 Region IV Leadership Team, Membership Coordinator, 2015-2016
- Region IV Conference Awards Committee, Chair, 2015-2016
- Region IV Conference Professional Experience Committee, Member, 2014-2015
- Orientation Professionals Institute, 2014
Texas Association for College Admissions Counseling (TACAC)
- Camp College Committee, Member, 2012-2013
Outstanding Staff Member, Bauer College of Business, 2019
Parra, M., Rodriguez, A., Standly, S., & Walters, T. (2017, March). The S in Superhero Stands
for Servant: Incorporating servant leadership into orientation programs. Presented at the
NODA-National Orientation Directors Association Regional IV Conference, Dallas, TX.
Janoowala, F., Stiggers, M., Walters, T. (2017 March). The Millennial League Vs. Generation
Z: Tailoring your orientation programs to meet the needs of today's generation. Presented
at the NODA-National Orientation Directors Association Region IV Conference, Dallas, TX
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Resume Overview
School Attended
- University Of Houston
- Grambling State University
Job Titles Held:
- Program Manager 2, Student Engagement
- Interim Assistant Director & Program Coordinator 2
- Admissions Coordinator and Admissions Counselor
Degrees
- University Of Houston - City | Master of Education
Grambling State University - City , State | Bachelor of Science
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