Seasoned Program Coordinator focused on developing comprehensive family and child-related programs and services, seeks position with a social service agency providing opportunities for professional development and direct client service. Passionate about helping others, excelling in client support, program development and problem solving. Comprehensive background includes providing case management services to homeless mothers and their children.
Supervise ten to twelve care assistants and a multitude of volunteers at a residential facility serving more than 125 homeless and impoverished individuals over a period of five years.Responsible for supervising several bachelor level interns for local Universities during this time.
Oversee the intake process for all new residents.Explain available housing, domestic violence, employment, education, and substance abuse treatment resources to clients.Determine customer eligibility for benefit programs and services.Meet with clients one-on-one to determine necessary services and make appropriate plan of care recommendations.Manage a caseload of up to eight clients at any given time.Educate residents and families about available services and resources.Facilitate parent support groups that address topics such as positive discipline and parenting styles. Expand client service offerings by effective networking and refer clients to partner agencies for additional services. Coordinate discharge planning to create smooth transitions into the community.Lead monthly program management meetings collaborating with team members to identify and accomplish agency objectives.Address program and policy issues, develop best practices and improve service delivery.Evaluate team member performance and offer constructive feedback.
Complete responsibility for all aspects of non-profit organization offering complete array of services to women facing crisis pregnancies. Recruited, trained, and coordinated activities for 25 volunteers including parenting classes, counseling, medical referrals, aiding women and their families, and support services aiding in healthy pregnancies. Responsible for basic bookkeeping, fund raising, advertising, and marketing.
Assisted Librarian in all circulation transactions; maintained periodicals; repaired books and assisted students in computer lab.
Restructured the library for the school from storage of books in the basement to a new location on the third floor, including reorganizing all texts in the Dewey Decimal System. Responsible for computer testing all students in reading and math skills and provided remedial reading assistance. Purchased new reading material and implemented a bar code inventory system.
Cultural Diversity and Ethnic Studies coursework
Best Use of Statistics Award
Undergraduate Research Day Spring 2006
Criminal Justice coursework
Child Development and Psychology coursework
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