High-performing, strategic-thinking professional with more then 19 years' experience in the non-profit sectors. Highly skilled at relationship building with clients and across organizations and teams; exceptional writing, presenting, and interpersonal communication skills. Successful high-energy manager in building and motivating dynamic teams. Adept at assessing needs, generating options, and implementing solutions in collaboration with clients and stakeholders. Well-versed in all phases of recruitment and hiring, including defining job roles, assessing needed skills and qualifications, and evaluating candidates. Experienced at managing projects from the requirements gathering/needs identification phase through to completion.
Implement on-site adult programming within a hospital setting.
Interface with Gilda's Club members, potential members, program staff and the professional community; Provide weekly outreach to Outpatient Clinics; Identify opportunities to increase programming at Mt. Sinai Hospital Clinics; Facilitate support groups and weekly therapeutic activities for people impacted by cancer.
Responsible for the day-to-day operations of all CHA Social Services programs; Assumed the responsibility for program planning and distribution of workload; Tracked program participants for specific outcomes and reports; Participated and actively contributed in regular supervisory/ team meetings, in house training sessions, conferences and seminars ; Made sure all polices and procedures were followed, as well, as planning, organizing and delegating work amongst staff
Administrative oversight and training of the clinical staff, quality improvement and contract compliance; Managed several staff in planning, decision-making, facilitating and progressive improvement; Provided case consultation and developed/implemented special projects; Completed all necessary forms, case records and statistical reports in a timely manner.
Served as a liaison in various CHA meetings; Developed Individualized Service Plans outlining clients overall goals, objectives and methods of evaluating goal attainment; Maintained accurate documentation on each client and prepared written reports on a monthly/quarterly basis.
Coordinated assessments and developed a comprehensive, individualized service care plans with referral to community resources and protective services for clients ; Provided periodic reevaluation and adaptation of the care plan via face-to-face meetings, home visits, phone contact and other forms of communication; Made determination of eligibility for government funded programs; Provided data collection/report and surveillance activities; Work collaboratively with various organizations/agencies and case managers.
Organized and supervised a Shelter Plus Care program housing 20 participants and a Transitional Housing program housing 15 participants for people impacted with HIV and AIDS. Performed thorough and detailed housing assessments identifying housing history and boarding needs; Completed annual progress reports for three HUD programs which received significant funding increases annually due to significant progress under my leadership.
Coordinated services and resources for intact families involved with the Department of Children and Family Services. Obtained, analyzed and evaluated data necessary to implement client services ; Located community based services and programs for the families in need; Individualized treatment plans to meet each individual family's needs.
Conducted initial comprehensive assessments on all clients ; Utilized assessment information to formulate an effective service plan within required time frames; Maintained accurate records of agencies involvement with clients/ client's families, foster families and service providers in order to effectively implement the services for the clients.
Provided quality services, ongoing support and advocacy of youth; Managed and coordinated services for each client as they transitioned through the program; Formulated assessments tracking the emotional, social, and mental health issues of the clients.
Concentration in Human Services Administration
Zeta Phi Beta Sorority, Inc.
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