A meticulous Program Coordinator with 6 years experience in the Home and Community Based Program. A results-oriented person with an eye for detail. A focused dependable professional seeking growth within our company and utilize my Quality Assurance skills.
Successfully implemented and managed the Home and Community Based Program working directly with Managed Care Organizations to ensure that the senior population received quality care. Contracting with Managed Care Organizations and the Area Agency on Aging I have achieved 100% compliance on all state audits. Maintain client and staff profiles with attention to detail has produced a successful program. Provided direct supervision to over 40 staff which included staffing, scheduling, human resources,training and payroll.
On-site manager of a senior retirement community I managed all daily operation of the facility and provided direct supervision and development of all facility staff. Increased and maintained 100% occupancy for over 4 years thru marketing, community outreach and community involvement. Enriched lives of senior citizens providing an active and healthy living environment.
Hiring and orienting all employees. Coordinating in-services and employee files in accordance with JACHO rules and regulations. Reviewed charts for quality assurance weekly.
Responsibilities included attending medical staff meetings, medical staff meeting minutes, scheduling of meetings and creating agenda's. Prepared physicians on-call schedules, reviewed charts daily for quality assurance and performance. Maintained physician files and processing of physicians credentials.
Tennessee Association for Home Care
Leadership Academy I, II and III
Reasonable Suspicion Training
Habitat for Humanity
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