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PROFESSOR
Professional Summary
Results-oriented Professor proficient in developing course materials, including syllabi, lesson plans and exams. Offering 20-year background in delivering Hospitality and Tourism lectures and classroom discussions. Excellent record of managing minimum teaching load of fifteen credit hours per semester.
Experienced supervisor with over twenty years of experience in Travel and Tourism. Excellent reputation for resolving problems and improving customer satisfaction.
Enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of company vision and goals and training in customer service. Motivated to learn, grow and excel in the teaching profession.
Skills
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Work History
Professor, 01/2020 to Current
University Of Wisconsin Madison – Lancaster , WI
University Of Wisconsin Madison – Lancaster , WI
- Probed, encouraged and facilitated class discussions by building discussions into lessons, asking open-ended questions and using techniques to track student participation and actively solicit input.
- Graded quizzes, tests, homework and projects to provide students with timely academic progress information and feedback.
- Shifted between informal and formal methods of teaching to create multi-layered web of learning, incorporating experiments, practical activities, discussions and projects into lessons.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations, including visual, aural and social learning modalities.
- Assisted and identified at-risk students to eliminate student barriers to learning.
- Offered career assistance to students by conducting mock interviews, providing relevant job opportunities and teaching networking skills and strategies.
- Conducted engaging in-class discussions to facilitate learning and encourage participation.
- Built strong rapport with students through class discussions and academic advisement.
Airport Operations Supervisor, 07/2009 to 08/2019
City Of San Antonio, Tx – San Antonio , TX
City Of San Antonio, Tx – San Antonio , TX
- Led daily operational, safety and security meetings to maintain optimal controls.
- Planned and conducted training programs for airfield personnel.
- Represented airport interests in planning, construction and maintenance of facilities and grounds.
- Addressed urgent issues, including medical emergencies and flight operation obstacles, as both first responder and emergency management leader.
- Collaborated with on-site personnel, including maintenance and air traffic control, to resolve problems and facilitate seamless operations.
- Spearheaded personnel safety initiatives to foster safe operating environment for all aircraft operations.
- Managed flight itinerary updates and communicated changes to appropriate air traffic control contacts to optimize movements and protect aircraft.
- Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Completed minor preventative maintenance and mechanical repairs on equipment.
Teacher, 08/2005 to 05/2007
Hutto Independent School District – Hutto , TX
Hutto Independent School District – Hutto , TX
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student centered learning.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
- Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Fostered team collaboration between students through group projects.
- Supervised learning groups of students in classroom stations.
- Collaborated with parents of students to increase comprehensive and long-term success.
Café Entrepreneur, 01/2003 to 06/2004
Self Employed – City , STATE
Self Employed – City , STATE
- Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Set company culture, facilitated communication and built cohesion between team members.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels 25%.
Education
High School Diploma: 05/1985
St. Catherine Academy - City
St. Catherine Academy - City
Bachelor of Arts: Hospitality And Tourism, 05/2006
Galen University - City
Galen University - City
MBA: Business Administration, 12/2010
Keller Graduate School Of Business - City
Keller Graduate School Of Business - City
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Resume Overview
School Attended
- St. Catherine Academy
- Galen University
- Keller Graduate School Of Business
Job Titles Held:
- Professor
- Airport Operations Supervisor
- Teacher
- Café Entrepreneur
Degrees
- High School Diploma : 05/1985
Bachelor of Arts : Hospitality And Tourism , 05/2006
MBA : Business Administration , 12/2010
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