Designed and directed innovative solutions that streamlined processes, added value across functional lines and drove business growth. Rapidly promoted through retail and operational positions to Training and Development Manager. Directly managed 7 trainers and indirectly managed 50.
Utilized research and operational leadership background to grow and serve a 15,000 international patient population while supporting clinicians in education research, authoring 7 peer-reviewed articles, and managing IRB proposals.
Spearheaded a cross-sectional study to assess training needs of public health responders and medical professionals to effectively manage a bioterrorism event. Drafted all proposals, reports, and managed an $750,000 budget.
Led facility efforts in monitoring and directing measures to improve health and safety course quality, customer satisfaction, and increase market penetration. Directed program development for three new education programs.
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