Motivated Account Manager specializing in budgeting, project management, sales and staff training and development. Thoroughly understands client preferences and needs, and effectively manages team to optimize customer satisfaction, retention and boost sales.
Created strategies to develop and expand existing customer sales, which resulted in a successful product launch going from a zero market share to almost 15%, in a therapeutic class dominated by 50 year old generic product. Member of Janssen Regional Advisory Board for two consecutive years. Received Encore Sales Award in 2013 and 2014 while at Janssen. Finalist for Rookie of the Year with Wyeth Pharmaceuticals, 2005. Brought the Albuquerque Apartment Guide into the "Millionaire" club, by increasing annual revenue to over one million dollars in 2004. Received numerous Property Manager of the year, Property of the Year, Curb Appeal of the year Awards while with Archstone Communities.
Main focus is on growing market share and penetration of two first in class products, Xarelto and Invokana/Invokamet. Effectively managed over 200 accounts.
Prepare business plans for and maintain over 150 targeted accounts. Prioritize accounts in accordance with market sales plan. Gather and organize account-related information and provide input on key customer opportunities.
Develop market share of Effexor/Pristiq (SNRI anti-depressant). Managed over 120 accounts including UNM, State mental hospital and private psychiatry offices.
Managed the day to day operations of a monthly publication. Oversaw three internal employees as well as 10 contract employees. Had ultimate responsibility for over 200 accounts, dealing with on site staff as well as regional and national key personnel.
Worked on several different Archstone communities all through out Albuquerque, Rio Rancho and Tucson. Was initially hired as leasing and within three months promoted to Assistant Manager, then Manager. Not only managed the day to day operations of the communities, but was responsible for accounts receivable/payable, creation of budget, capital improvements, total property rehabs, employee relations, marketing, leasing, and maintenance of communities. Was given the opportunity to manage a community while going through a sale. Also was a multi site manager several times during my tenure with Archstone.
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