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Professional Bus Operator Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in Business industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Commercial driving
  • Pharmacy and customer records management
  • Confidentiality and HIPAA
  • Insurance Knowledge
  • Medication Therapy Management
  • Appointment Scheduling
  • Verbal and written communication
  • Microsoft Office
  • Database maintenance
  • Medicare and Medicaid process
  • Keyboarding skills
Work History
04/01/2 to Current
Professional Bus Operator Lutheran Social Service Of Minnesota Moorhead, MN,
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Obeyed federal, state and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Conducted pre-trip inspections of bus for safe operation.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Provided passenger assistance including collecting fares and offering schedule and route information.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported any serious concerns to supervisor.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
12/2014 to Current
Pharmacy Technician Northwest Hospital Sand, WA,
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Counted, measured and compounded medications following standard procedures.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Assisted pharmacist by filling prescriptions for 300 customers daily and responding to patient questions regarding prescription and medication-specific issues.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Prepared bills for insurance companies.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Counted, measured, and compounded medications following standard procedures.
  • Collected co-payments or full payments from customers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Reviewed and verified customer information and insurance provider information.
  • Entered and processed patients' prescriptions into internal system.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
06/2002 to 12/2019
Secretary St. Louis Community College Saint Louis, MO,
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Provided clerical support to 100 company employees by copying, faxing and filing documents.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Provided onboarding and training for new support staff.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
Education
Expected in 06/1999
High School Diploma:
● South Atlanta High School - Atlanta, GA,
GPA:
Expected in 06/2015
: Pharmacy Technician Licenses PHTC020525
Ashworth College - Norcross, GA
GPA:
Expected in
: Teacher Education
Eastern Gateway Community College - Steubenville, OH
GPA:
Certifications
  • Licensed Pharmacy Technician Licenses PHTC020525 Active
  • Certified BLS ID#88C1F7C
  • Professional Bus Operator , MARTA - 2019

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89Good

Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • ● South Atlanta High School
  • Ashworth College
  • Eastern Gateway Community College
Job Titles Held:
  • Professional Bus Operator
  • Pharmacy Technician
  • Secretary
Degrees
  • High School Diploma
  • Some College (No Degree)