9 years of talented Operations Supervisor who is skilled in distribution, production and process control. Possess a high degree of integrity and an outstanding work ethic, as well as strong leadership qualities.
Windows 10 | Microsoft Office 16 | Microsoft Excel | MS Word | MS PowerPoint | Visio | WMS | Minitab | non-SAP
Strong English both verbal and written communication
Process improvement strategies
Statistical Process Control
Six Sigma Certification
Lean manufacturing and design
Cost reduction and containment
Production Supervisor, 03/2015 － 03/2016GAMESTOP, INC － Grapevine, Texas
Recruit, hire and train 50 new employees for Shipping and Production departments.
Ship 1,975,225 units; a 23% increase in yearly production.
TEAM BUILDER: Organizes and delivers a $2 million project in 3 weeks rather than 4 weeks deadline saving 25% labor expenses and increases 23% overall yearly production.
Maintained operations below a 3% error rate by ensuring strict compliance with established processes.
Save $442,000 Quality labor cost per year and reduce 30% headcount.
Improve fail rate from 3 Sigma (99.73%) to 4 Sigma (99.9937%) within 15 months.
Monitor quality within GameStop plant, at supplier, and client.
Work closely with the Production, Packaging, Procurement, and Suppliers to ensure all functions of GameStop plant are adhering closely to the QC procedures and technical specifications to meet daily budget and implement corrective action and progress reports out daily to Plant Manager.
A strong leader and self-starter recognizing exceptional performance while working under pressure ensuring quality control and safety effectiveness.
Plan schedules and assign duties each QA employee per production department.
Serve as point of contact and work closely via face to face communication to production director, managers and supervisors to ensure refurbished products' issues are quarantined, perform Statistical Process Control analysis for solutions to achieve quality control standards and documentation/development of corrective measures as needed.
Supervise and ensure finished products, purchased parts, and materials are achieved and maintained the quality control standards.
Provide technical support to procurement and supplier employee(s) to contain and reduce supplier issues and cost of poor quality.