Production Order Return Coordinator / Inspector II Resume Example
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PRODUCTION ORDER RETURN COORDINATOR / INSPECTOR II
Professional Summary
Enthusiastic Production Order Return Coordinator , 3 years experience, 4+ years' experience as a Team Leader in manufacturing/assembly environment and Quality Inspector, over ten years plus eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Consistently exceed company standards, and productivity goals. Excellent communication skills with internal employees and external customers, ability to follow company policies and procedures.
Work History
Production Order Return Coordinator / Inspector II, 04/2017 to 05/2020Trek Connect - City , STATE
- Managed the Production Return Order (PRO) and Return Material Authorization (RMA) products Process at Honeywell Aerospace.
- Drove the completion of total PROs and monitor the aging PROs to be completion.
- Successfully communicated issues, successes, and updates with customers, vice presidents, directors, engineers, and other stakeholders.
- Point of contact for all PRO and Return Material Authorization (RMA) products.
- Used SAP to log and track the progress of materials on the manufacturing floor.
- Worked as an assistant Electronic Correction Actions Tracking System ( eCATS ) administrator , which is Create a Correction Action Report ( CAR ) , help train Cause Analysis and Mistake Proofing ( CAMP ) , Logged and tracked the history, containment, and analysis of parts in eCATS
- Fix Now Coordinator to field customer because your customer and their complaints and concerns regarding faulty equipment work to a complete analysis and resolve immediately attention from our production for customer's satisfaction
- Lead meetings with cell leads and engineers regarding the progress of customer orders and Quality Tier Meetings
- Supervised and trained the PRO Inspector.
- Created metrics for processing customer orders and maintained their data daily on the tier 2-4 boards.
- Reported progress of site wide PROs to lead project manager level leadership and customers.
- Resolved administrative problems by analyzing information, identifying and communicating solutions
- Maintain continuity of work operations and customer needs by documenting and communicating needed actions to leadership, discovering irregularities, determining continuous needs
- Ensuring efficiency by creating daily reports for consistent awareness of tasks actions required
- Updating standard work and creating visual aids guideline for induction of PROs and RMA, Systems, Applications and Products ( SAP ) software T-codes , Repair& Overhaul ( R&O ) department Quality Notifications ( QN) rejections, metric reports and daily production quality data.
- Knowledge of Systems, Applications and Products (SAP) software and Microsoft office software such as PowerPoint, Words, Excel, Outlooks , Teams , and Access programs
- Used SAP to log and track the progress of materials on the manufacturing floor and troubleshooted issues as needed
- Start forming to build a Green Belt Project for PROs and RMAs to prevent aging metric down and meet the requirements of the company aerospace wide guidelines and satisfaction rates from the customers.
- Start the process of gathering PRO process and training guidelines for consolation/merging with Repair& Overhaul ( R&O ) department and with other Honeywell sites.
- Completed weekly sheet audit to make sure all documentation and matches to the customer paperwork Quality Escape Dashboard and Aerospace Procedures ( AP ) and Aerospace Guidelines ( AG ) .
- Passed several AS9100 and internal audits with no errors / findings in PRO/RMA documentations .
Quality Inspector/ Production Return Specialist , 02/2016 to 04/2017Honeywell/ PDS Tech - City , STATE
- Inspect materials, parts and products at receiving inspection and evaluates paperwork for compliance
- Record observations and make recommendations for improving processes
- Complete testing of flashtubes and trigger coils using the appropriate testing equipment and procedures
- Receive and inspect customer owned material in accordance with procedures and customer contracts
- Induct parts into SAP to convert from customer stock to Honeywell stock for corrective action process flow
- Manage daily reports for accurate reporting of metrics to leadership
- Initiate Corrective Action Reports for Engineering and Quality teams
Quality Control Inspector, 01/2012 to 02/2016SEEPEX. / Employment Plus - City , STATE
Auditor / Material Control, 07/2011 to 01/2012KoneCrane /Express Employment Professionals - City, State
Education
High School Diploma, 06/1986
Northmont High School - City
Certification, Management and Manufacturing, Level, 08/2004
Edison Community College - City
Skills
- Microsoft applications, such as Outlooks, Excel, Words, PowerPoint, and Access proficient
- Quick learner
- Configuration management
- Production-driven
- Mathematical skills
- Material handling expert
- Blueprint interpretation
- Systems, Applications, and Products (SAP) software
- Calibration equipment validation
- Assembly line production
- Exceptional organizational skills
- Calipers, Micrometer, and other general Inspection
- OSHA knowledge
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Resume Overview
School Attended
- Northmont High School
- Edison Community College
Job Titles Held:
- Production Order Return Coordinator / Inspector II
- Quality Inspector/ Production Return Specialist
- Quality Control Inspector
- Auditor / Material Control
Degrees
- High School Diploma , 06/1986
Certification , Management and Manufacturing, Level 08/2004
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