Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Assessed and trained personnel for promotion to cross-functional operations.Maintained and enforced a safe and clean working environment at all times.Established and adjusted work procedures to meet production schedules.Supervised production schedules, production quality and on time delivery.Diligently maintained safety and quality standards.
Reviewed records and assessed the nutritional condition of at-risk residents, including those with unplanned weight changes.Established healthful and therapeutic meal plans and menus.Coordinated nutrition care with other members of the health care team and delegated responsibilities.Researched and identified nutritional components of foods, diets and menu choices.Developed and oversaw preparation of specialized diets.
Observed and documented patient status and reported patient complaints to the case manager.Completed and submitted clinical documentation in accordance with agency guidelines.Assisted with adequate nutrition and fluid intake.Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.Provided transportation, assistance and companionship to clients.Cleaned and organized patients' living quarters.Performed household tasks such as laundry, dusting, washing dishes and vacuuming.Facilitated games and other activities to engage clients.
Observed and documented patient status and reported patient complaints to the case manager.Read and recorded temperature, pulse and respiration.Assisted with adequate nutrition and fluid intake.Planned, prepared and served meals and snacks according to prescribed diets.Provided transportation, assistance and companionship to clients.Cleaned and organized patients' living quarters.Performed household tasks such as laundry, dusting, washing dishes and vacuuming.Facilitated games and other activities to engage clients.Assisted with transferring residents in and out of wheelchairs and adaptive equipment.Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.Sensitive to the needs of geriatric patients.Comforted patients and provided them with reassurance and encouragement.Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
Worked under strict deadlines and responded to service requests and emergency call-outs.Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax and telephone. Accurately logged all daily shipping and receiving orders.
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