Production Coordinator Resume Example Pivotal Home Solutions, An AGL Resources Company Acquired Nisource Retail Services

PRODUCTION COORDINATOR

Summary

Skilled marketing professional focused on exceeding revenue goals, driving high-volume new user acquisition and growing subscription-based businesses. Versed in all aspects of marketing campaigns from concept development to execution and launch.

Highlights

Multi-media marketing
Direct mail campaigns
Brand development
Skilled negotiator
MS Office
Prospecting
Copyediting
Google analytics
New customer acquisition
MS Office

Production scheduling familiarity
Excellent written and verbal communicator
Deadline-driven
Enthusiastic team player
Decisive
Cross-functional team leadership
Strong attention to detail

Accomplishments

Identified areas within the production process resulting in over $125,000 savings of marketing dollars.

Experience

Pivotal Home Solutions, an AGL Resources Company -Acquired NiSource Retail ServicesFebruary 2013 to CurrentProduction Coordinator
Portsmouth, NH

Coordinate print production for all offline marketing communications, from artwork approval to delivery.
Continually interface with external vendors, negotiate print contracts and costs, and maintain the utility bill insert schedule.
Work closely with department team members, and cross functionally to ensure all materials are executed on time and provided to the appropriate business areas.

NiSource, IncJanuary 2003 to January 2013Portsmouth, NH

NiSource Retail ServicesJanuary 2008 to January 2013Marketing Specialist - Promoted to Marketing Specialist from Marketing Director in November 2008

Create design and implement effective direct mail letter packages.
Responsible for all aspects of print production, purchasing and execution for all NRS direct mail marketing campaigns.
Responsible for managing Retail Services four websites.
Oversee and coordinate print production schedules, print quotes and print orders.
Proactively source out and build relationships with new print vendors to ensure marketing spend is aligned with company budgets.
Initiate quotes for bids and vendor orders to ensure marketing campaigns are printed on time and on budget.
Acting liaison between print vendors and campaign managers and communicate job status with team and outside vendors.
Assist with direct mail processes including editing, proofing creative's and other marketing material.

NiSource Retail ServicesJanuary 2007 to January 2008Marketing Coordinator

Responsible for managing Retail Services utility bill insert process operating within 5 companies and 6 states under the NiSource corporate umbrella.
Designing printing and executing final delivery of bill inserts for all NiSource companies.
Maintain the third party bill insert program.
Worked closely with third party brokers to arrange placement of bill inserts in Columbia utility bills.
Managed telemarketing efforts with external vendor and was responsible for scripting new and effective campaigns.
Managed all marketing expenses to confirm alignment with 5M budget and created a high level analysis of marketing budget vs actual spend.

NiSourceJanuary 2006 to January 2007Phone Analyst

Responsible for monitoring the Symposium call center phone system and make enhancements to assure proper coverage to maximize productivity. Completed daily and monthly excel spreadsheets to document the results of call volume statistics.
Analyzed data from phone reports to troubleshoot areas of improvement to assure performance of sales force.

Northern Utilities - A NiSource CompanyJanuary 2003 to January 2007Account Specialist

Aided customers through the natural gas conversion process.
Accountable for responding to all new business inquiries, including residential, small commercial, industrial customers, builders and developers.
Successfully managed a wide range of residential/commercial development accounts.
Displayed strong knowledge of tariffs and rate structures and project configuration, and service sizing, as well as utilizing different mapping systems to determine the availability of service.
Conducted profitability analysis on a project-by-project basis.
Supported various organization projects and worked collaboratively across business units to accomplish goals.

Education

Southern New Hampshire University2005Bachelor of Science Business Administration: BusinessPortsmouth, NH

McIntosh College2002Associates Degree: Business AdministrationDover, NH

Resume Overview

Companies Worked For:

Pivotal Home Solutions, an AGL Resources Company -Acquired NiSource Retail Services
NiSource, Inc
NiSource Retail Services
NiSource
Northern Utilities - A NiSource Company

School Attended

Southern New Hampshire University
McIntosh College

Job Titles Held:

Production Coordinator
Marketing Specialist - Promoted to Marketing Specialist from Marketing Director in November 2008
Marketing Coordinator
Phone Analyst
Account Specialist

Degrees

Bachelor of Science Business Administration : Business
Associates Degree : Business Administration

Production Coordinator Resume Example

Resume Score: 60%

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