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Product Manager Resume Example

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PRODUCT MANAGER
Professional Summary

Enthusiastic Product Manager with over 5 years of experience performing hands on software development. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Motivated to learn, grow and excel.

Skills
  • Research and trend analysis
  • Strategic Planning
  • Product development
  • Client communication
  • Corporate Communications
Work History
Product Manager, 01/2019 to Current
4iQ – San Diego, CA
  • Liaised with clients to develop deep understanding of business needs and current market landscape.
  • Managed benchmarks, product demonstrations and testimonials for performance evaluation.
  • Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
  • Championed customer experience through expert analysis and communication.
  • Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
  • Thrived in fast-paced, highly-adept team of Engineers and Sales Teams to develop and prioritize product features and build product roadmap.
  • Helped incorporate product changes to drive customer engagement and firm profits.
  • Prioritized roadmap in order to achieve product goals and metrics.
Solutions Architect, 01/2019 to Current
4iQ – San Diego, CA
  • Broke down technical ideas and issues into non-technical terms for business executives.
  • Worked with developers and engineers to realize technological solutions.
  • Maintained current and in-depth understanding of business processes, needs and objectives.
  • Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
  • Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
  • Led API development initiatives as Subject Matter Expert and primary point-of-contact for globally distributed Engineering staff.
  • Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
Software Engineer, 04/2016 to 01/2019
Havas Edge – Carlsbad, CA
  • Included technologies: .NET Framework, C#, T-SQL, .NET Remoting, LINQ
  • Tools used: Visual Studio 2015, SQL Server Management Studio 2014, Team Foundation Server (TFS) 2015, JIRA
  • Create, maintain, and enhance windows forms within VP while refactoring existing code to improve application performance and code reusability
  • Deploy database scripts for schema changes/updates using TFS and SQL Server
  • Track written code through entire SDLC following Scrum Agile methodologies and working with Quality Assurance Team to ensure final code versions follow all business practices
  • Develop according to design documentation that outlined requirements for each new form, suggest revisions of requirements from a development perspective as needed
  • Collaborate with other Developers and End Users to ensure code being written follows existing business logic within the application and allows flexibility for changes in the future
Software Engineer, 12/2014 to 03/2016
Louisiana Workers' Compensation Corporation – Baton Rouge, LA
  • Included technologies: .NET Framework, ASP.NET, ASP.NET MVC, C#, Web API, ADO.NET, Entity Framework, LINQ, Web Services, SSIS, T-SQL, PL/SQL, JavaScript (including JQuery), HTML, CSS, XML, Bootstrap
  • Tools used: Visual Studio 2013, Team Foundation Server 2013, Microsoft SQL Server Management Studio 2014, SQL Navigator, PowerComp
  • Used Web APIs to create and consume RESTful Web Services in order to access production data, received as JSON data
  • Entity Framework was used for CRUD (create, read, update, and delete) operations to configure security settings for users and administration settings for user groups
  • ADO.NET technologies used to populate tables in SQL Server from Oracle databases in SQL Server Integration Solution (SSIS)
  • Deployed and created maintenance documentation for deploying SSIS solutions to DEV and TEST databases in SQL Server
  • Designed Views using Razor syntax, JavaScript/JQuery, HTML, and CSS
  • Translated Oracle Procedures, Functions, and Packages from PL/SQL to T-SQL and created Stored Procedures and Functions in SQL Server
  • Developed and reviewed elements (tables, stored procedures, views, user defined functions, etc.) in SQL Server databases
  • Developed using Waterfall and Agile methodologies
  • Served as the main resource for interns
  • Completed internal Help Tickets to correct defects found in existing code within a given work effort estimation that was due by a target date with over a 90% success rate
Education
Master of Science: Computer Information Systems, 12/2019
Boston University - Boston, MA
  • Concentration in IT Project Management
Bachelor of Science: Computer Information And Mathematics, 05/2014
Ashford University - Clinton, IA
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Resume Overview

Companies Worked For:

  • 4iQ
  • Havas Edge
  • Louisiana Workers' Compensation Corporation

School Attended

  • Boston University
  • Ashford University

Job Titles Held:

  • Product Manager
  • Solutions Architect
  • Software Engineer

Degrees

  • Master of Science : Computer Information Systems , 12/2019
    Bachelor of Science : Computer Information And Mathematics , 05/2014

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