Product Manager, 06/2015 to Current Factset Research Systems, Inc – New York, NY
Led Intraday content delivery strategy program to deliver more frequent content updates to client, increasing revenue by 15% Led Filtered content delivery program which delivers only a subset of data based on client specific universes.
The program was specifically created for clients not wanting to pay high subscription value for the complete content set, eventually created a new revenue stream for FactSet.
Since the launce, the program has onboarded 45 clients Delivered internal stakeholder presentations to get buy in for Filtered content delivery programs and potential client presentations to onboard new clientele.
Managed end-to-end product cycle for several other FactSet terminal & content datasets (Ownership, Sanctions, Mergers, People content sets) Integrated client feedback & build consensus among cross-functional groups for timely enhancements to improve user experience and business processes Managed & trained remote teams to provide L-1 support for troubleshooting client issues, providing 24*7 support Created new KPIs using SQL data analysis to study client workflows and partnered with Data Scientists to plot these analysis in Tableau, thereby creating data visuals that make an effective sales pitch.
Prepared and presented product marketing documents - Key features, reasoning and product advantages Created detailed user stories & managed backlog in Jira to deliver MVP to clients and eventually the finished product.
Product Developer, 11/2012 to 06/2015 Factset Research Systems, Inc – New York, NY
Led the PMO functions for the redesigning SPAR (Style, Performance & Risk) - Factset's returns based analysis tool project Led communications with clients and cross functional teams to review and incorporate feedback using agile methodologies Led a team of 3 in design and development of 'HtmlToPdf' - a HTML to PDF conversion tool for Factset's clients, increasing annual sales value of GIPS (Global Investment Performance Standards - A globally accepted compliance standard for calculating investment firms ' performance history) product by 20% Generated reports to assist Factset's clients determine if investment firms adhere to GIPS compliance Involved in requirement gathering, design and delivery planning and providing end-to-end solution for ownership application of Factset's clientele.
Product/Project Manager, 01/2011 to 11/2012 Media X, Inc – Los Angeles, CA
Managed system architecture of Media X's print media ad planning tool to run statistical analysis for US print media industry based on newspaper circulation, market penetration and demographics to help retail clients identify the right mix of media to reach out to maximum target audience Analyzed sales data and generated reports and metrics to estimate effective ROI for clients using ad planning tool Initiated, proposed and developed turnkey enhancements frequently to increase the qualitative and quantitative value of the ad planning tool.
Also, created user stories, process flows for ad planning tool.
Led a team of 5 through the entire SDLC cycle for development of 'Collection System' - a system containing all newspaper data (circulation numbers) Translated functional requirements into technical specifications and effectively liaised with key stakeholders to ensure timely deliverables of project using agile methodologies.
Technology Consultant, 01/2009 to 12/2010 Infinity Group Services – Irvine, CA
M.S: Computer Science, May 2009 University of Southern California - Los Angeles, CA Computer Science
8+ years of professional experience managing multiple products in technology, finance and media space
*Technical expertise based on 5 years of product design and development
*Managed end-to-end delivery programs from writing business case, developing business requirements and detailed plan with timelines, deliverables & managing delivery through agile/waterfall
*Worked across the business spectrum - from developing business strategy, to translating it into pragmatic projects, to delivering these projects successfully
Databases : MS Access, MySql, Oracle, Sql Server
Tools /Applications/Methodologies : Jira, Balsamiq, Trello, Microsoft Office Suite, Visio
Operating Systems : UNIX, Linux, Windows