My name is Walter Elijah Redding IV, I am 22 years old. I just moved to Texas in August of 2012 and found a job soon after in September. I am originally from Detroit, Michigan. I attended Eastern Michigan University for two years, where I learned to develop an abundance of skills such as communication verbal and written, being dependable, organized, and managing time. I am looking forward to working in a setting where my skills can be put to use and also develop more skills where i can flourish in the company. My short term goals are to pay off some of my student loans and get back into school, in order to reach my long term goals such as acquiring a MBA and later opening a business of my own.
Became very dependable with early morning work hours and also coming into work when others called out. I was responsible for unloading truck stock and filling the floor while maintaining great customer service by greeting guest, also helping them find various items, even if in different departments. Also assisted with the development of new team members within only a month and a half of working.
I came in direct contact with customers everyday so professionalism was in high demand. Achieved customer satisfaction rating of 93% within 4 months, exceeding corporate target. Also trained new team members on how to improve customer interactions.
Performed clerical duties such as answering phones, greeting customers, taking phone calls and messages also forwarding mail and occasionally responding to emails. The job also insisted I sell gym memberships and check identification cards in order to enter the building.
National Honor Society member 2005-09
Member of Varsity Track 2007-09
Member of Varsity Football 2007-09
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