Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Solutions-focused, versatile management professional offering a comprehensive background supporting U.S. military operations in roles of increasing responsibility during a 3 year career in the U.S. Army Effective communicator who quickly masters new roles and technologies to achieve positive results.
Helped achieve company goals by supporting production workers.Adjusted machine feed and speed if machine malfunctioned.Ensured the most cost-effective production methods were employed.Inspected finished products for quality and adherence to customer specifications.Started up and shut down processing equipment.
Ran CNC burn table and made the parts out of steel plate that the welder used to build the projects , performed pressure test on tubes for the INL.drove truck when needed and other jobs as needed
Addressed customer service inquiries in a timely and accurate fashion.
Provided accurate and appropriate information in response to customer inquiries.Maintained up-to-date records at all times.Built customer loyalty by placing follow-up calls for customers who reported product issues.
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