Processing Manager Resume Example

10+ years green industry experience; 9 years Management; BS in Landscape Design, AA in Horticulture 15+ years customer service; customer-client interaction Leadership skills and ability to collaborate with senior management to create results driven goals Well rounded hands-on professional with experience in management, sales, customer-client relationships Ability to prioritize multiple assignments and projects Good communicator; easy to work with and manage; self-motivated Authorized to work in the US for any employer Customer Service and Sales Strong customer service skills. Excellent verbal and written communication. Ability to communicate effectively at all levels. Practical knowledge of green industry and experience in developing and executing sales strategies. Detail oriented, responsible and conscientious. (10+ years), Proficient in MS Office Suite. Management and administration experience. Ability to work independently and within a team environment. 10+ years), QuickBooks and database. (3 years), Dynascape software (CAD based design software) (5 years), Horticulture & Design Knowledge Strong knowledge and skills in plant selection and design. Comprehensive horticultural knowledge and skills. Extensive customer interaction. Emphasis in design and ornamental horticulture. Strong interest in woody plant identification and selection, arboriculture, low water landscape practices, and native plants. (10+ years), Business Management and Retail Sales Effective leader, plan and direct daily operations of retail garden center, $1 million sales annually. Manage a diverse and seasonal workforce. Develop strategies to improve customer service, drive sales and increase profitability. Solid background in planning and executing sales and marketing plans. Hands-on manager with creative problem solving skills. (10+ years), Team Building Decisive team leader with experience recruiting and hiring staff, creating effective training programs and coaching/mentoring team members to educate and achieve sales goals. (10+ years), Marketing Knowledge of marketing disciplines; planning, pricing, merchandising, event planning and public relations. (10+ years)