• APP (Apple Product Professional) & SPR (Sales Professional Recognition) certified (2013-2015)
•Touring the sales floor on a regular basis and connecting with customers with current technology and helping those integrate with new ways they can work, play, and even communicate.
•Using spreadsheets to record key day-to-day metrics: sales team recap, month to date sales, total revenues, contribution margin, inventory counts, walked sales, etc.
•Dealing with promotional sales, special offers, products of the month, opening financing accounts, among other responsibilities.
•Troubleshoot and repair issues across all OS X
versions 10.4 and later while maintaining and exceeding stringent Apple service
metrics and practices.
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