process assistant resume example with 5+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Process Associate experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Proficient and demonstrated skill managing and driving multiple projects with minimal supervision. Thrives under pressure getting orders fulfilled accurately and on time. Uses industry-standard software including handheld and wearable devices. Safely operates variety of heavy equipment from forklifts to conveyor systems. Adjusts easily to changing schedules throughout week. Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic.

  • Multi-Line Telephone Systems
  • Appointment Coordination
  • Supply Inventory Control
  • Verbal and Written Communication
  • Judgment and Decision Making
  • Confidentiality and Data Protection
  • Task Prioritization
  • Resource Coordination and Allocation
  • Report Preparation
  • Multitasking and Time Management
  • Schedule Management
  • Microsoft Office Suite
  • Research and Analytical Skills
Gateway Charter High School Fort Myers, FL Expected in 06/2016 High School Diploma : - GPA :
Work History
Amazon.Com, Inc. - Process Assistant
Wilmer, TX, 07/2021 - 12/2021
  • Maintained working knowledge of latest industry techniques, methods and equipment.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
  • Developed standard operating procedures and document workflows for current and future process steps.
  • Performed visual assessment of products to evaluate conformance with quality standards.
  • Created and implemented standard operating procedures for records handling.
  • Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Analyzed and managed over 5% invoices for various Fortune 500 companies
Amazon - Sortation Associate
City, STATE, 12/2019 - 07/2021
  • 3Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
  • Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Onboarded new employees with training and new hire documentation.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Maintained high-level work standard achieving 90% accuracy sorting and processing
United States Marine Corps - Infantryman
City, STATE, 08/2016 - 09/2019
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Researched targets developed by various modes of intelligence to determine relevance to mission objectives and usefulness in field operations.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
  • Responded to emergencies with speed, efficiency and knowledgeable assistance.
  • Briefed leaders on readiness, equipment status and enemy locations to enable sound decision making.
  • Kept up-to-date on mission objectives by researching intelligence targets to understand significance in geopolitical context.
  • Directed logistical training procedures in accordance with military regulations.
  • Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chemical gear for battle scenarios.
  • Developed 36 infantryman training programs for employees to develop top-notch combat and non-combat performance

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Resume Overview

School Attended

  • Gateway Charter High School

Job Titles Held:

  • Process Assistant
  • Sortation Associate
  • Infantryman


  • High School Diploma

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