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principal system engineer resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Reliable Technical Leader bringing 25+ years of experience in system engineering, software development lifecycle, network and database administration. Meticulous attention to detail with deep technical knowledge.

Astute Team Lead / Architect offers dynamic, diverse skillset developing and installing imperative systems. Over15 career years, oversaw dedicated technical teams and researched necessary deployments to optimize organizational output. Experienced managing cloud products and services within over-arching technology infrastructure. Knowledgeable resource for mandated regulatory and safety procedures to maintain equipment and software effectiveness.

Led large teams of Lean Agile and SAFE Scrum teams in high investment, large scale initiatives. During which was able to drive speed, lower cost and increase quality while optimizing for DSO. Exercised a high level of independent judgment, decision making, creativity and initiative.

Skills
  • Network infrastructure administration
  • Virtualization
  • Technical Analysis
  • Data Center Migration
  • Firewalls, VPNs and security products
  • Cloud services (Well versed/trained in MS Azure and Amazon AWS as well as AT&T Cloud solutions)
  • Enterprise Architecture
  • IT Management
  • Data analysis
  • Product development
  • Full Stack Development with various backend and front end technologies. Highly technical background developing software over last 3 decades.
  • Systems Analysis and Design
  • Advanced SAP knowledge (Am one of only 100 SAP Mentors worldwide, recognized as leader in this space representing member community of more than 1 million developers.
  • On Board of Directors for International SAP User Group (ISUG) for last 20 years. Representing user community of more than 10,000 highly technical users. Served as President of this organization for 4 years during this time.
  • Very strong focus in Artificial Intelligence and Data Science. Master's Degree in Computer Engineering focus was on AI.
Work History
06/2013 to Current
Principal System Engineer Ally Remote, MN,
  • Orchestrated efficient large-scale software deployments, including testing features and correcting code.
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
  • Partnered with development team on product development, application support plans, and prototype programs.
  • Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
  • Investigated new and emerging software applications within Telecommunications and Data Science to design, select, implement and use these advanced systems effectively.
  • Architected and advised team for highly maintainable, solid code for Enterprise Infrastructure Solution (EIS) system for Federal Government (Contract worth more than $20B), forming core framework and earning consistent praise from subsequent developers since initial version.
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
  • Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit Scrum team.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Worked to provide continuous improvement for product development lifecycle, realizing 40% reduction in production defects in 2020.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Evangelized Agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques including JIRA, CAST, DSO, Scrumboard, Selenium for Test Automation, Team Coding as well as many other SAFe methods.
07/1999 to 06/2013
Senior Technical Architect Public Consulting Group Lakeview, OR,
  • Collaborated with clients to determine project specifications and scope.
  • Managed a team of 12 to implement large enterprise solutions such as Client Invoice Services Application at AT&T.
  • Team lead and architect for CIS application which helped sign first multi-billion dollar contract for AT&T Solutions. Textron, Inc as well as General Motors and McDermott, Inc.
  • Team lead and lead architect in implementing Calnet 3 contract solution with State of California ($7B contract) integrating CIS and Billing Consolidator systems. This solution was leveraged for many other state deals afterwards, including, State of GA, State of TX, County of LA, and many more, driving large revenue increases for AT&T.
  • Installed, configured, tested and maintained operating systems, application software and system management tools.
  • Participated in all phases of system development life cycle, from requirements analysis through system implementation.
09/1995 to 07/1999
Lead Consultant Infosys Atlanta, GA,
  • Orchestrated efficient large-scale software deployments, including testing features and correcting code.
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
  • Created procedures for system monitoring, recovery, backup and optimization.
  • Adjusted design parameters to boost performance and incorporate new features.
  • Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
  • As lead consultant working at AT&T. MODIS was astonished that AT&T called them asking to increase the rate they were paying for me as consultant. AT&T made me the lead consultant on the BRICS (Billing Reconciliation Inventory Control System) application.
  • At that time, recommended that AT&T build generic tool for Voice & Data End User Chargeback where AT&T could map charges back to the customers' end users and generate General Ledger data files to drive their internal chargeback systems. This was huge hit for Textron, Inc as well as McDermott oil as well as numerous other new customers.
  • Led effort and recommended that AT&T build an invoice processing and payment system so that AT&T could sign on Signature clients like General Motors to manage their telco expenses on the customer's behalf. AT&T agreed and tapped me to build the CIS System. Once CIS was built, AT&T established the Signature client program and signed on many customers that are still using CIS in 2021. CIS has supported more than $30B+ in revenue since it's inception.
Education
Expected in 05/2007 to to
Master of Science: Computer Engineering
University Of Central Florida - Orlando, FL
GPA:
Expected in 05/1995 to to
Bachelor of Science: Computer Engineering
University Of Central Florida - Orlando, FL
GPA:
Expected in 05/1991 to to
Associate of Science: Computer Engineering
University Of Central Florida - Orlando, FL
GPA:
Affiliations

Member of the UCF Industry Advisory Board - Advising University in partnership with leading Industry executives.

Director on the International SAP User Group (ISUG) for last 20 years. President for 4 years and now VP of Business Development.

SAP Mentor (1 of roughly 100 Mentors recognized worldwide) - representing a user community of over 1M technical users.

In process of getting SAFe Program Consultant / Coach (SPC) in Apr 2021

Six Sigma / PMI

Florida Engineering Society

AT&T Ability ERG

Regional AT&T Team Lead for the Walk to End Alzheimers

AT&T IDEAL ERG

Certifications

SAFE 4.6/5.0Certified Agilist

SAFE 4.6/5.0 Certified Scrum Master

SAFE 5.0 Certified Architect

SAFE 5.0 Certified Program Consultant / Coach Planned to complete Apr 2021

Six Sigma Green Belt

Lean Agile - Bronze Certified (AT&T)

Big Data - Bronze Certified (AT&T)

SAP Mentor

ISUG Board of Directors

Microsoft Azure Certification in Progress

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Resume Overview

School Attended

  • University Of Central Florida
  • University Of Central Florida
  • University Of Central Florida

Job Titles Held:

  • Principal System Engineer
  • Senior Technical Architect
  • Lead Consultant

Degrees

  • Master of Science
  • Bachelor of Science
  • Associate of Science

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