Over twenty six years' experience in fulfillment and logistic operations within the retail industry, servicing wholesale partnerships as well as direct to consumer through brick and mortar, catalog, and e-commerce channels. Expertise to manage all facets of fulfillment and logistics operations through planning, implementing procedures to maximize productivity, minimize cost, and generate the highest level of customer satisfaction / service. Experience in facility planning, logistics management, freight contract negotiations, fulfillment budget planning, liquidation, and customer service / call center management.
The goal and my promise is to identify the most efficient and effective means of moving a partners product through the supply chain. Extensive knowledge and expertise in the E-commerce fulfillment area. I offer proven fulfillment methods to optimize distribution and transportation networks. The results can include: reducing inefficiencies, enhancing consumer value, increasing competitive advantage, and improving cash flow management.
Clients include: Easy Pickins; Tech & Bowery; Fancy; Bluefly; Audicus; Bezar; Rurible; Vestiare Collective; Bed, Bath, Beyond; DARA Artisans; Shopzooka
Manage operations for startup Poppin, Inc, a vertically integrated, multi-channel, international consumer products company offering a distinctive collection of office products and furniture. Poppin sells through B2B, B2C and wholesale business channels. Responsible for international and domestic logistics, distribution, and sales operations.
Oversee all day to day operations for startup E-commerce retailer in the private sales arena, focusing on family and children's product. Responsibilities included office management, photography, sale production, logistics, fulfillment, and customer service.
Managed all operations for start up E-Commerce retailer specializing in invitation only community flash sales of luxury apparel and accessories. Responsibilities included office management, photography, sale production, logistics, fulfillment, and customer service.
Additional work history and references upon request.
Supply Chain Logistics & Operations, Customer Service, 3PL Fulfillment, Retail Pop Up, Order Management, Office Construction & Management, Contract Negotiation, Budget Management, ERP systems, Flash Sale Operations, Physical Inventory Management, Material & Supply Procurement, Security, Staffing & Team Building, Wholesale, B2B, D2C Ecommerce, Reverse Logistics, Studio Operations, Customization of Product, Inventory Liquidation
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