principal configuration analyst resume example with 20+ years of experience
Diligent Configuration Analyst lead and team member with a strong knowledge in Configuration Management with 25+ years of expertise seeking leadership/management opportunities to expand skills while facilitating company growth.
I am a motivated employee eager to apply experience and organizational skills in various environments. Proactive and punctual with team-oriented mentality. Known for effective process systems improvements and careful attention to in-house operational processes and procedures. Excellent communicative skills and team-oriented with proficiency in Word, Powerpoint, Excel, Costpoint, and Windchill resources. Proven history of fostering teamwork and camaraderie to meet team, individual and management objectives. Hardworking and reliable with strong ability in meeting customer requirements.
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- Created, oversaw and updated policies, information, standards and guidelines on regular basis.
- Investigated department processes and facilitated company becoming ISO9000-qualified.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Composed correspondence, reports and meeting notes.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Processed financial documents, contracts, expense reports and invoices.
- Assisted with payroll preparation and entered data into cumulative payroll document.
- Prepared payroll documents and maintained databases for financial offices.
- Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
- Oversaw invoicing and billing functions, achieving consistent and accurate payments.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
- Assisted with basic accounting functions by reconciling company credit card, petty cash and expense reports.
- As the Computer Facility Security Supervisor and Custodian safeguarded classified word process equipment, software, hardware, documentation and materials.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
- Monitored office supply inventory and replenishment and liaised with vendors to negotiate optimal pricing.
- Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
- Answered phone calls by and asked appropriate questions to determine which department or staff member could be of service.
- Reviewed and edited correspondence prior to release and submission for signature.
- Produced and distributed memos, newsletters and other forms of communication.
- Processed incoming mail and packages and placed envelopes in bins for employees.
- Compiled and produced presentations and reports as directed by leadership team.
- Collaborated with management staff in meetings, took meticulous notes and distributed minutes to attendees.
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
CM certified 2008
CM2-C Certified 2019
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Resume Overview
School Attended
- Allen Hancock College
- Santa Barbara City College
Job Titles Held:
- Principal Configuration Analyst
- Computer Facility Security Supervisor
- Airman, Administrative Clerk
Degrees
- Some College (No Degree)
- Some College (No Degree)
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy