Member-focused outside services professional with a lifetimes experience in the workings of a private membership country club. Hard working and highly positive individual committed to service excellence. Unsurpassed knowledge of managing a large caddie program.
-Created Facebook page resulting in one touch communication with over
-Rewrote caddie training manual and caddie handbook
-Spearheaded and personally trained all new incoming caddies
-Worked closely with members, staff and caddies to address and
resolve problems quickly
-helped set up and manage outside outings, local gap events, and
member tournaments successfully in unison with pro-shop staff
-purchased, maintained, reconciled caddie uniform stock
-helped create, manage, and reconcile cash advance system for
Creating a balance in managing a household, being the primary caregiver for my daughter and staying passionately involved in caddying and tournament golf.
Managed crew of over 200 caddies. Hired, trained, and evaluated all new and current members of the caddie ranks. Performed day to day outside service duties including handling member requests, tee sheet management, caddie assignment, grip replacement, caddie gear inventory management, golf car fleet maintenance and pace of play monitoring. Helped manage and reconcile club system for cash advance to members.
Worked part time on as a member of the outside staff. Duties included helping manage and maintain the range,
cleaning clubs and carts, and handling member requests.
Worked independently completing many projects on time and under budget. A family owned business.
Managed a staff of 15+ full time and 50+seasonal employees for a children's' wear manufacturer and retailer. Handled scheduling of materials delivery and receipt. Oversaw customer order picking, completion and delivery. Maintained impeccable receipt of goods reconciliation records. Worked within the framework of a budget and kept a strict adhesion to a time and action calender
Caddying for 25+ years of tournament and member play interacting with all types of professionals, people, and families.
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