Highly qualified Registered Pharmacy Technician with 25+ years of retail pharmacy experience. Excels at teamwork, conflict resolution and making sound decisions under pressure. Extensive knowledge of numerous insurance procedures. Excellent computer skills and telephone etiquette. Detailed-oriented and focused on accuracy and efficiency. Empathetic and intuitive during customer interactions and adept at building trust and strong customer relations.
In good standing with the Florida Board of Pharmacy.
Department of Health. Division of Medical Quality Assurance. License No #RPT 7739 Expires: December 31, 2014
Entered new patient profiles and prescriptions into medication input software system.Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Maintained drug inventory levels by ordering necessary medications and supplies.Verified patient data and billing information.Verified accuracy and completeness of information on prescription and refill requests.Maintained proper storage and security conditions for all drugs.Mixed various pharmaceutical preparations according to written prescriptions.Correctly priced and filed prescriptions after they were filled.Regularly Strictly maintained customer and patient confidentiality.Retrieved, counted and measured drugs and capped and uncapped vials and bottles.Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.Labeled all products appropriately, including cautionary and auxiliary labels. Communicated with all customers and staff in a pleasant and professional manner. Precisely processed third party prescriptions. Entered prescription and insurance billing information into patient profiles. Processed up to 300 prescriptions on high volume days with 100% accuracy. Regularly ordered medication and pharmacy, office and restroom supplies.Maintained updated records such as pharmacy files, patient profiles. Consistently upheld proper pharmacy and general safety procedures and standards. Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.Proficiently processed and dispensed written, oral and electronic prescriptions.Managed pharmacy inventory through proper medication ordering and returns.
Employed by the same company for 31 years. Dedicated employee. Left company because moved to Florida.
Graduated Honor Roll student with High School Diploma
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