BS/BA , major in Business, minor in Management. 20 or more years experience supporting executives with increasing responsibility and proven ability to manage more than one department. Excellent interpersonal skills Ability to work in a team environment. Proactive thinker with ability to anticipate potential issues. Judgment and tact in handling sensitive and confidential matters. Ability to focus despite distractions and changing priorities. Ability to prioritize, coordinate and handle multiple projects to meet deadlines. Good working knowledge of office equipment. Ability to organize documents, files and folders in a timely manner. Ability to work with executives from diverse cultures and an ability to communicate effectively and provide support as necessary.
01/1998 to 01/2015
President/OwnerOriental Arts Export Company LBN International
novelty items, hotel & Airline amenities, custom products manufactured in the Philippines.
Sales and Marketing office was US based and Operations/Manufacturing was Philippine based.
Primary responsibility is overseeing company profitability, operations, manufacturing, banking, customs, and direct interaction with high level clientele base.
Highlighted success: Secured contract with Gucci (US & Europe) to provide store novelty items manufactured from the Philippines.
Secured contract with Trump Plaza network to provide hotel amenities manufactured from the Philippines.
Secured contract with Peoples Express Airline to provide in-flight serving amenities manufactured from the Philippines.
Negotiated, Designed, secured contracts with Developers to provide Landscape/Hardscape Projects.
01/1994 to 01/1998
American Airlines － FORT WORTH, TX
Group Sales Customer Service Representative Meeting Services -Incoming/outgoing Sales calls to Travel Agencies, Cruises generate volume of sales in ticketing , for group of passengers.
01/1981 to 01/1993
Property Manager/ Executive AssistantFred Hill Realty Corporation － NY
As the entrusted Executive Assistant of the CEO/Owner of multimillion New York Real Estate enterprise functioned as a primary conduit with operations, administrative, and managing proprietary or confidential executive matters.
Administrative responsibilities encompassed protecting the integrity of confidential information.
Performned administrative work in travel arrangements, coordinated meetings/conferences.
Attended appropriate meetings with the NYC Real Estate Board.
Generated company revenues by conducting, monitored brokers buildings negotiations, proper documentations, and sales closings.
Follow quality system procedures to Company Standards of Operation.
Responded tenants calls for after hour?s emergencies.
Attending meetings with vendors, contractors/subcontractors, building superintendents.
Take lead and conducted site occullar surveys with supers and contractors on-site staff.
Conducted monthly Housekeeping Quality Check from building to building, top to bottom for proper sanitation, and proper cleaning maintenance.
Encourage all company employees involved on the account.
01/1973 to 01/1979
Executive HousekeepingIntercontinental Hotel Philippines
Ensure that the quality and cleanliness of every room is met or exceeded prior to a hotel guest entering a room Position entails include human resource management for the housekeeping department staff, hiring, training, providing performance evaluations, dismissals as needed.
Scheduling the needed staff to cover shifts, as well as knowing every detail of housekeeping and laundry for the hotel.
Responsible for all of the laundry operations within the hotel.
Contributed the revenue stability, take control maintain the inventory of housekeeping supplies and amenities, as well as maintain them within the allotted budget.
Perform quality inspections throughout the hotel and deal with complaints regarding anything housekeeping related.
Supervise within the Housekeeping Department to be knowledgeable in health and safety in using machinery and chemicals within the department.
Fill in and work as a housekeeper in the event the need arises.
Strict compliance to the Housekeeping staff that it is important to show the utmost respect to the guests, and all the hotel management and staff.
Lead, show as an example by assisting others in their careers helping them to improve in their positions.
Liaise with other department managers to ensure quality standards are being met throughout the hotel.
BS: Business ManagementUniversity of the Philippines Columbia University Landscape Design － New York CityBusiness Management
A progressive entrepreneur and professional with years of success in business operations, customer service, and administrative setting. Extensive experience in a business operation at a global setting (i.e. Asia, North America and Europe). Successfully launched, developed, and managed operations as a business owner of an Export and Import Company. Global sales & business development/expansion Building Alliances & Partnership Key Account Relationship Management P/L Sales Operations Management Market Analysis & Positioning Sole proprietorship Contract Negotiations Executive Negotiations & Presentations Territory Sales Management RFP Developments & Exclusive Contracts Project Management US & Asia Customs Import & Export