Senior healthcare executive position to broaden and challenge current business and operational knowledge and experiences in a setting that enables the utilization of highly effective leadership skills. Detailed and results oriented professional with significant and varied senior leadership experiences in multiple healthcare roles and settings including Chief Executive Officer, President, Chief Nurse Executive and Chief Nursing Officer in for-profit and not-for-profit settings. Extensive experience in business and clinical/service line development, operations, physician relations, cost containment, accreditation and regulatory compliance, performance improvement, patient satisfaction, and staff and physician recruitment, retention and development. Provided leadership and operational oversight of multiple clinical areas including emergency department, 32 bed ortho unit, 41 bed neuro/ortho unit, 42 bed telemetry unit, 42 bed oncology unit, 42 bed urology unit, 13 bed ICU, 8 bed NICU, 8 bed CCU, 16 bed ICCU, 6 bed PTCA Unit, 16 bed acute rehabilitation unit and a 16 bed skilled care unit. Responsible for program implementation, regulatory compliance, performance improvement, patient satisfaction, operational and capital budget development and adherence, as well as assisted with staff recruitment, retention and development.
Managed 9 bed intensive care unit and 22-bed critical care step down unit.
Member of code team.
Taught critical care course to new employees and transfers from med/surg.
Critical Care Supervisor Evening shift supervisor of 9-bed intensive care unit, 6-bed cardiac care unit, 8-bed neurological intensive care unit, 6-bed cardio-thoracic intensive care unit and 22-bed critical care step down unit.
Staff Nurse 22-bed intensive care step-down unit.
PresidentFeb 2014 to Current Delaware County Memorial Hospital (DCMH) and Taylor Hospital － Ridley Park, Pennsylvania
Lead and operate two acute care hospitals in a "turnaround environment" on the journey to becoming High Reliable Organizations and patient and family centered cultures.
Also, matrixed responsibility for Haverford Ambulatory Surgery Center, Broomall Outpatient Facility, system-wide home health and inpatient/outpatient hospice and multiple sleep centers.
Ensure high quality, low cost care, new program development, recruitment of physicians, contract negotiations, foster referring primary care physician relationships, developing managers and physicians through mentoring and formal leadership training, maintaining a constant state of regulatory compliance, and finally, maintaining employee and physician morale.
Additionally, assumed system-wide responsibility for emergency medical services (EMS), security and emergency management.
Key Accomplishments FY 15 Implemented multiple programs and technologies including bariatric surgery, pain management clinic, vascular surgery, surgical oncology, urology oncology, emergency room navigator, primary care navigator, endo-bronchial ultrasound (EBUS) and 3D mammography Decreased operating expenses by $10 million at DCMH from FY14 to FY15.
As a result of the above, ended FY15 at DCMH with a profit against a budgeted loss Taylor Hospital ended FY 15 with 280 admissions ahead of budget Gained trust and respect from challenging independent and employed physician culture at DCMH.
Secured $450,000 funding from M.E.C.
special purpose fund to renovate inpatient unit with unit completion 8/15.
System Chief Nursing Officer and Vice PresidentFeb 2012 to Feb 2014 Crozer Keystone Health System - Crozer Chester Medical Center － Upland, Pennsylvania
Provided oversight and leadership to five hospital healthcare system within various departments including nursing, respiratory, radiology, case management, health and information management, nursing informatics, quality, safety and regulatory compliance.
Responsible for managing various union relations and several schools of allied health.
Simultaneously assumed system-wide responsibility for materials management, environmental services, food and nutrition, linen, transport and security.
Adjunct Assistant ProfessorOct 2010 to Oct 2011 University of Texas, School of Nursing － Houston, Texas
Collaborated with SON to provide onsite educational opportunities for graduate and DNP.
students, curriculum development, guest lecturing, attended professional activities of the SON as well as faculty assemblies.
Chief Nurse ExecutiveJun 2010 to Oct 2011 Memorial Hermann Healthcare System Texas Medical Center － Houston, Texas
Responsible for leading nursing practice to the next level of professionalism and excellence through vision, strategy and development of management and staff for the TMC Campus including the Memorial Hermann Heart and Vascular Institute, Children's Hospital - Memorial Hermann, Memorial Hermann Hospital and The Institute for Rehabilitation and Research (TIRR).
1000+ bed academic level 1 trauma center with 5500 employees.
Jan 2007 to Jan 2016 Crozer Keystone Health System Prospect Medical Holdings L.L.C
Chief Nursing Officer/ Vice PresidentApr 2005 to May 2010 University of Pennsylvania Health System - Pennsylvania Hospital Acute Care Services － Philadelphia, Pennsylvania
Interim Chief Nursing Officer, Vice PresidentDec 2004 to Apr 2005 Acute Care Services
Provide senior leadership and operational oversight for all aspects of nursing care and practice in Nation's First Hospital.
515 bed teaching hospital and The Surgery Center at Tuttleman-Ambulatory Surgery Center with over 2600 employees known for its programs in orthopedics, neurosciences, obstetrics, cardiology, and psychiatry.
Key Accomplishments: Start-up of The Surgery Center at Tuttleman-Ambulatory Surgery Center with ongoing monitoring through membership on governing board Developed and implemented Innovative patient care delivery system - 4/10 Created budget neutral hospital wide off-shift/weekend management structure Record setting patient satisfaction scores as a result of professional practice and accountability model implementation- achieved 92nd percentile August 2009 Created director of evidence based practice & research position with resulting PhD incumbent Submitted initial Magnet application September 2008 with anticipated sight visit February 2011 Created nursing quality and safety committee with resulting culture of excellence Implemented new professional practice model in nursing - adopted by all departments hospital-wide-2007 Eliminated agency usage in all inpatient care areas Successful Joint Commission and Department of Health surveys - 2009 Exceeded all system-wide CNO council measures of success goals FY 09 while incumbent chair.
Chief Executive OfficerJan 2001 to Jan 2004 SemperCare Hospital of Lancaster － Lancaster, Pennsylvania
Start-up of 30 bed for-profit specialty long term acute care hospital including facility renovations, local, state and federal licensing for hospital and pharmacy, Joint Commission and CMS accreditation, staff recruitment, physician recruitment and credentialing for Program Directors and medical staff.
Established Medical Executive Committee and Board of Trustees.
Responsible for leadership of all internal and external operations including program planning and development, overseeing management of four core programs including pulmonary, wound care, medically complex and rehabilitation, customer service initiatives, marketing and business development.
EBITA of 1.6 Million FY 03.
Chief Executive OfficerJan 1999 to Jan 2001 Select Specialty Hospital of Philadelphia － Philadelphia, Pennsylvania
Responsible for all operations of 36-bed for-profit specialty long-term acute care hospital.
Developed business plan, operational and capital budget, while expanding referral base through direct marketing to physicians, administrators, insurers, case managers and social workers.
Provided leadership and direction to marketing team as well as to all clinical teams including Physical therapy, occupational therapy, speech therapy, nursing, pharmacy, and respiratory therapy.
Nursing DirectorJan 1991 to Jan 1999 University of Pennsylvania Health System - Pennsylvania Hospital － Philadelphia, Pennsylvania
Managed daily operations of multiple nursing units including 41 bed ortho/rehabilitation unit, 42 bed uro/gynecology and renal med/surg unit and 42-bed oncology unit.
Twenty-four hour accountability for all clinical, financial and staffing issues.
Director of Clinical Service
Oversaw clinical operations of 36-bed specialty hospital including materials management,.
rehabilitation therapies, pharmacy, respiratory therapy and nursing department.
Responsible for developing and maintaining clinical operational budget for above departments, negotiating contracts for agency personnel and ensuring each department's managers are providing appropriate leadership to employees to ensure quality patient care.
Developed managers and clinical staff as well as policy and procedures in conjunction with medical directors.
Associate2007University of Pennsylvania, PENN School of NursingImplemented new professional practice model in nursing - adopted by all departments hospital-wide- University of Pennsylvania, PENN School of Nursing Philadelphia, Pennsylvania Assistant Dean for Clinical Practice 7/05 - 5/10 Collaborated with Dean for Practice and Community Affairs, served on the Penn Council for Clinical Practice, advised the Dean of Academic Programs regarding educational initiatives, advised the
Clinical Director, Acute Care Services12/04University of Pennsylvania Health System - Pennsylvania Hospital － Philadelphia, Pennsylvania
Masters of Science, Nursing2008LaSalle UniversityNursing
Academic Medicine Leadership Program2008The University of Pennsylvania, The Wharton School
Masters, Business Administration, Health Administration2001Eastern UniversityBusiness Administration, Health Administration
Diploma1991Frankford Hospital School of Nursing
Bachelor of Arts1986Temple University
American College of Healthcare Executives American Organization of Nurse Executives American Nurses Association Committees/Boards - Past and present Haverford Surgery Center-Board Member Delaware County Memorial Hospital-Joint Policy Committee Delaware County Memorial Hospital-Medical Executive Committee Taylor Hospital-Joint Policy Committee Taylor Hospital-Medical Executive Committee CKHS Health Services Board CKHS Quality and Safety Board Widener University, School of Nursing, Advisory Board-Co-Chair The Gulf Coast Health Services Steering Committee-member The Texas Medical Center - CNO Council-Chair Memorial Hermann - CNO Council-Chair Good Samaritan Foundation, Houston, Tx -Board of Trustees - Member The Texas Medical Center, Houston, Tx-Council for Quality and Safety, Member Drexel University, Philadelphia, Pa - Co-Op Board - Member
3D, Academic, acute care, agency, budget, business development, business plan, C, cardiology, case management, CMS, contract negotiations, negotiating contracts, Council, curriculum development, customer service, delivery, Department of Health, direct marketing, direction, financial, gynecology, home health, hospice, Leadership, leadership training, lecturing, regulatory compliance, Director, managing, marketing, materials management, meetings, mentoring, navigator, next, Nursing, obstetrics, occupational therapy, oncology, orthopedics, pain management, patient care, personnel, PhD, Physical therapy, primary care, profit, program development, program planning and development, psychiatry, quality, radiology, recruitment, Rehabilitation, renovations, Research, respiratory therapy, safety, speech therapy, staffing, strategic, strategy and development, Surgery, surveys, teaching, trauma, ultrasound, urology, vision, wound care
Delaware County Memorial Hospital (DCMH) and Taylor Hospital
Crozer Keystone Health System - Crozer Chester Medical Center
University of Texas, School of Nursing
Memorial Hermann Healthcare System Texas Medical Center
Crozer Keystone Health System Prospect Medical Holdings L.L.C
University of Pennsylvania Health System - Pennsylvania Hospital Acute Care Services
Acute Care Services
SemperCare Hospital of Lancaster
Select Specialty Hospital of Philadelphia
University of Pennsylvania Health System - Pennsylvania Hospital
University of Pennsylvania, PENN School of Nursing
University of Pennsylvania Health System - Pennsylvania Hospital
The University of Pennsylvania, The Wharton School
Frankford Hospital School of Nursing
Job Titles Held:
System Chief Nursing Officer and Vice President
Adjunct Assistant Professor
Chief Nurse Executive
Chief Nursing Officer/ Vice President
Interim Chief Nursing Officer, Vice President
Chief Executive Officer
Director of Clinical Service
Associate 2007 Clinical Director, Acute Care Services 12/04 Masters of Science , Nursing 2008 Academic Medicine Leadership Program 2008 Masters , Business Administration, Health Administration 2001 Diploma 1991 Bachelor of Arts 1986
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