I have been employed at At&t for almost 4 years. I was hired as a Premises Technician with the responsibility of installing broadband, voip, and the Uverse/Directv television package. I was recently selected to be a part of the direct connect program due to my quick ability to learn and install the new services proficiently. I have advanced knowledge of wiring and competent knowledge of microsoft programs such as word and excel. I'm committed to resolving problems for customers quickly and accurately to reduce downtime and increase productivity.
Responsibilities are to keep games in working condition, run other shift breaks, stand in as management when managers are not present, help the customers in any way we can, and to properly shut down the facility at end of shift.
My responsibilities were to maintain customer service, ensure Go-Karts were safe to be used throughout shift, and report any problems to manager at end of shift.
I have completed firefighting/rescue classes paid for by the volunteer fire department I am a member of. Classes taken- Intro, Personal Protective Equipment, and wildland.
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