Windows, Word, WordPerfect, Excel, PowerPoint, QuickBooks, Internet, E-mail.
01/2017 - Current
County of Chester District Attorney's Office － West Chester, PennsylvaniaPreliminary Hearing Clerk
08/2016 - 12/2016
County of Chester District Attorney's Office － West Chester, PennsylvaniaReceptionist
Receiving and screening of telephone calls and facsimiles and routing calls to appropriate offices.
Provide support by greeting and assisting visitors, including the general public, witnesses, victims, law enforcement, attorneys and other parties to cases.
Sorts and files correspondence and legal documents according to office procedure.
Assists secretaries in closing of files.
Supporting other departments by inputting data ensuring accuracy and efficiency.
07/2014 - 09/2016
County of Chester District － Exton, PAJustice Clerk I
The handling of civil and landlord tenant complaints up to a jurisdictional limit of $12,000.
Accurately and efficiently enter required information into the Magisterial District Judge Computer System from the time of case filing to case completion.
Included civil complaint, traffic & non-traffic, and criminal.
Maintain files on all civil cases docketed in the district court according to the PA Rules of Court and the AOPC Procedures Manual.
Scheduling hearings and continuances.
Assist the public who appear personally in the court.
General secretarial duties such as letter writing and correspondence, reviewing incoming mail and answering mail.
Handling all money received.
Balancing receipts daily and preparing bank deposits.
Monitoring and maintaining accuracy on all non-disbursed funds reports.
02/2013 - 02/2014
Aviva Insurance － Galway, IrelandClaims Handler
Liaising with customers, insurance agents and outsourced partners.
Notification, Investigation and Settlement of claims.
Complaints Handling, Management of Fraud, Management of claims costs.
Authority/responsibility in high payments to outsourced partner.
11/2008 - 04/2009
Brown Greer PLC － Richmond, Virginia
Responsible for claim administration and settlement, reviewing medical records, including research of medical terminology and pharmaceuticals, and applying completeness criteria to determine value, performing regular quality control of client databases through secondary review of claims information, preparation of correspondence to communicate benefit determinations.
02/2008 - 06/2009
Virginia General Assembly, House of Delegates － Richmond, VAEnrolling Assistant
Responsible for keying and verifying House committee and floor amendments, engrossing and enrolling of legislation, preparation of presentation copies, proofreading of proposed House committee and floor amendments, the inputting of amendments prior to final House consideration.
07/2006 - 09/2006
United States SenateSecretary Intern
Organized and labeled archived files, prepared vouchers for Senate office reimbursement, and processing confidential documents.
Radford UniversityRadford, VirginiaBachelor of Science: Political Science Political Science major with Communications minor Dean's List
The National Scholars' Honor Society
Pi Gamma Mu
Alpha Sigma Tau Sorority, 2005-2007
Alumnae Advisor Liaison, 2006-2007
· Served as a member of the Executive Board.
· Acted as liaison between chapter and alumnae advisors.
New Member Class Historian, 2005-2006
· Collected memorabilia and pictures for new member class scrapbook.
· Organized collected memorabilia and documented new member process.
Junior Pan-Hellenic Council Executive Board Member, 2007
· Governing body of all sororities on campus, facilitating and participating in a variety of campus events throughout the year.
· Acted as liaison between chapter and PHC
Political Science Society, 2005
Galway SPCA, 2009-2010
Civil Handbook Committee, 2015-2016
closing, client, databases, documentation, E-mail, filing, funds, Insurance, law enforcement, legal documents, Review medical records, medical terminology, Excel, mail, money, office, PowerPoint, Windows, Word, proofreading, quality control, QuickBooks, Receiving, Maintain files, research, routing, Scheduling, secretarial, telephone, WordPerfect