Strategic and energetic management professional that strives for positive results in all aspects of the business. Organized with a strong background in management, sales, staffing, compliance, human resources, leadership and budgeting.
Builds High-Performing Teams
Manages and Develops Talent
Engages and Inspires Others
Leads by example
Pre-Emerging Leader June 2015 to CurrentCVS/pharmacy － Detroit, MI
Handle customer complaints (22 Stores)
Assist with company driven initiatives
Mentor new store managers
Monitor and maintain Mini-District (5 stores)
STORE MANAGER March 2014 to CurrentCVS/Pharmacy － Detroit, MI
Manage day to day operations to maximize profit.
Hire and train colleagues
Plan and execute business strategies (Ranked number 1 in district and in top 100 of entire chain)
Monitor store conditions
Give feedback to colleagues
Store Manager in Training September 2013 to March 2014CVS/Pharmacy － Berkley, MI
Customer Service Manager April 2013 to September 2013Bed Bath and Beyond － Novi, MI
Conduct morning huddles.
New hire orientations.
Record and train all associates with product knowledge.
Maintain and improve bridal sales.
Hardline Department Manager August 2012 to April 2013Bed Bath and Beyond － Farmington Hills, MI
Ensure all new product is on the sales floor.
Lead and develop associates.
Make business decisions based on results
Store Manager February 2010 to August 2012CVS/pharmacy － Highland Park, MI
Monitor and execute on business operations/objectives (General Responsibilities).
Write Employee Schedules/payroll.
Order and Maintain merchandise.
Provide excellent Customer Service.
2011UNIVERSITY OF MICHIGAN DEARBORN － Dearborn, MITwo bachelor degrees: "Business Administration" and "Human Resources"
Business Administration, business operations, excellent Customer Service, Human Resources, Maintain merchandise, payroll, sales