Practice Coordinator Resume Example Company Name

PRACTICE COORDINATOR

Professional Summary

Reliable and enthusiastic administrative offering 10 years of experience in efficient front desk management. Adept at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for 17-member staff. Motivated administrative support with understanding of customer relations and multi-line telephone systems. Positive and upbeat team player with exceptional clerical knowledge and hardworking mentality.

Motivated administrative support with understanding the processes, customer relations and multi-line telephone systems. Positive and upbeat team player with exceptional clerical knowledge and hardworking mentality.

Skills

Proficient in microsoft word
Athena
Excel
Multi-line phone proficiency
Filing and data archiving
Scheduling and calendar management
Office administration
Scheduling
Customer and client relations
Workflow planning
Schedule +
Problem Solving
Customer Service

Proficient in microsoft word
Athena
Excel
Multi-line phone proficiency
Filing and data archiving
Scheduling and calendar management
Office administration
Scheduling
Customer and client relations
Workflow planning
Schedule +
Problem Solving
Customer Service

Work History

Practice Coordinator06/2018 to Current
Company Name – City, State

Communicated with patients, ensuring that medical information was kept private
Created customized care plans, working with hospital staff and families to assess and meet individual needs
Discussed medical histories with patients in effort to provide most effective medical advice
Called insurance companies to get precertification and other benefits information on behalf of patients
Worked with medical teams, patients and families to implement effective treatment plans
Organized clinical documentation, treatment plans, and referrals
Maintained excellent attendance record, consistently arriving to work on time

Senior Administrative Assistant06/2015 to 06/2018
Company Name – City, State

Prepared and distributed team-based communications to foster collaboration and enhance team morale
Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks
Delivered top-notch administrative support to office staff, promoting excellence in office operations
Coached new employees on administrative procedures, company policies and performance standards
Created and updated physical records and digital files to maintain current, accurate and compliant documentation
Located, checked in and pulled medical records for patient appointments and incomplete charts
Coordinated patient scheduling, check-in, check-out and payments for billing
Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience
Organized paperwork such as charts and reports for office and patient needs
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
Supported providers in outpatient medical office through coordinating all administrative operations

Special Needs Bus Driver09/2009 to 05/2015
Company Name – City, State

Obeyed federal, Massachusetts and local traffic laws and regulations to enable safe transportation outcomes for participants
Transported passengers safely along prescribed routes according to tight schedules
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety
Performed bus driving duties while keeping student safety in mind to maintain good safety record
Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations
Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules
Maintained excellent attendance record, consistently arriving to work on time
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately

Administrative Assistant01/2001 to 09/2009
Company Name – City, State

Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
Organized paperwork such as charts and reports for office and patient needs
Completed skilled administrative work to support all office staff and operational requirements
Adhered to strict HIPAA guidelines at all times to protect patient privacy
Responded to correspondence from insurance companies to verify patient's coverage
Referred and screened patients to make best use of resources, triage staff and serve community members
Coordinated patient scheduling, check-in, check-out and payments for billing
Obtained payments from patients and scanned identification and insurance cards
Promptly answered multi-line phone system and greeted callers enthusiastically
Scheduled, rescheduled and handled cancelled appointments for patients

Education

GED06/1986Billerica Memorial High School- City, State

Accomplishments

Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 17 staff members.

Certifications

First Aid/CPR Certified

Resume Overview

School Attended

Billerica Memorial High School

Job Titles Held:

Practice Coordinator
Senior Administrative Assistant
Special Needs Bus Driver
Administrative Assistant

Degrees

GED 06/1986

Practice Coordinator Resume Example

Resume Score: 80%

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