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Postal Clerk Resume Example

Resume Score: 80%

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POSTAL CLERK
Professional Summary

Over four years of professional and leadership experience in the military. Operated and maintained a United States Army Dining Facility, providing services to over 20,000 service members ensuring dietary needs were met. Performed preventive maintenance on kitchen equipment in the dining facility and off site in field locations. Provided guidance and mentorship to two staff members ensuring training requirements were accomplished to success. Served as a head cook abroad vessels and ships in missions at Fort Eustis. Experienced cooking abroad vessels during maritime missions and operations. Hardworking employee bringing years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering over 6 years of experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations. Seasoned Retail Sales Associate committed to providing high-quality service and superior guest experiences. Positive and infectious personality with excellent interpersonal and relationship-building skills.

Skills
  • Route deliveries
  • Assembly and production
  • Purchase order verification
  • Warehouse management systems
  • Labeling and boxing
  • Order picking and processing
  • Lifting and sorting
  • Shipping and receiving
  • Loading and unloading
  • Warehouse environment safety
  • Customer Service
  • Customer Contact
  • Data Entry
  • Order Fulfillment
  • Inbound and Outbound Calling
  • Sales expertise
  • International sales support
  • Money handling abilities
  • Recordkeeping strengths
  • Stocking and replenishing
  • Creative problem solving
Work History
Postal Clerk, 06/2020 to Current
USPS – Spring Branch, TX
  • Upsold postal services like insurance and tracking.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
  • Used automated mail processing equipment to sort and collate mail.
  • Provided service and sales to walk-in customers.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Sold stamps to customers along route and counted back bills and change to avoid errors.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Monitored performance of junior team members and offered support.
  • Weighed mail and computed pricing amounts.
  • Sorted mail according to size, shape, and destination.
Warehouse Associate, 11/2019 to 12/2020
Amazon – San Antonio, Texas
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors
  • Operated RF scanners to track merchandise and verify contents of containers
  • Transferred inventory to and from target destinations using forklifts and other transportation vehicles
  • Verified quantity and description of materials received by checking merchandise against packing list
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using software to update system
Culinary Specialist, 03/2014 to 08/2018
U.S. Army – Fort Eustis, VA
  • Prepared and served food to approximately 400 personnel in average
  • Cleaned and maintained areas for food service, storage, preparation and dining
  • Evaluated inventory levels on a day to day basis and placed orders to restock and items before supplies ran out
  • Initiated training for culinary specialists on culinary techniques to improve productivity and increase kitchen workflow
  • Collaborated with culinary specialist and other civilian's to create delicious meals for large banquets, including the Army's birthday and other military events for up to 1000 people
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers
  • Inventoried food, ingredient and supply stock to prepare and plan vendor orders
Sales Associate, 10/2013 to 03/2014
Toys R Us – Lake Charles, Louisiana
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Applied security and loss prevention training toward recognizing risks and reducing store theft
  • Maintained organized, presentable merchandise to drive continuous sales
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Tracked stock using company inventory management software
  • Trained and developed new sales team associates in products, selling techniques and company procedures
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
  • Maintained customer satisfaction while handling customer product returns quickly and professionally
Education
High School Diploma: Culinary Management, 07/2013
Lagrange High School - Lake Charles, LA
Associate of Arts: General Studies, Expected in 06/2021
American Military University - Charles Town, WV
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • USPS
  • Amazon
  • U.S. Army
  • Toys R Us

School Attended

  • Lagrange High School
  • American Military University

Job Titles Held:

  • Postal Clerk
  • Warehouse Associate
  • Culinary Specialist
  • Sales Associate

Degrees

  • High School Diploma : Culinary Management , 07/2013
    Associate of Arts : General Studies , Expected in 06/2021

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