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Post Closing Specialist Resume Example

Resume Score: 70%

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POST CLOSING SPECIALIST
Summary

Highly skilled individual that models commitment, value, and meets high performance expectations. Drives for results, demonstrates the skills needed to meet new and unexpected challenges. Open to new experiences and opportunities to develop new skills.

Highlights
  • Microsoft Office proficiency
  • Filing and data archiving
  • Report analysis
  • Detail-oriented
  • Deadline-oriented
  • Problem resolution
Accomplishments

Customer Service 

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Administration 

  • Performed administration tasks such as filing, developing spreadsheets, photocopying and scanning documents for inter-departmental use.

Reporting 

  • Maintained status reports to provide management with updated information for client projects.

Experience
Accurate Title Group June 2012 to October 2013 Post Closing Specialist
Charlotte, NC
  • Demonstrates knowledge of state and federal regulations to ensure compliance
  • Reviews loan documents for compliance, as well as ensuring their completeness and accuracy
  • Obtaining missing information, preparing files, and providing support to internal and external members.
  • Familiarity with standard concepts, practices, and procedures
  • Using Microsoft Excel to complete monthly remittance
  • Disburse incoming packages throughout the office
  • Type and review final title policies
Off Broadway Shoes January 2011 to March 2012 Charlotte, NC
  • Greet each customer, assist customers with purchase, suggest other merchandise that may be helpful.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Processed shipments and maintained organized stockroom.
  • Processed all sales transactions accurately and in a timely manner.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Marked clearance products with updated price tags.
Kohl's Department Store March 2008 to July 2010 Sales Associate
Charlotte, NC
  • Greet each customer, assist customers with purchase, suggest other merchandise that may be helpful.
  • assigned area clean, put out new merchandise, assist with markdowns and price changes.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Consulted with customers on the latest styles and trends.
  • Kept the showroom clean and maintained neat, orderly product displays.
Marshall's Department Store August 2006 to March 2008 Sales Associate
Charlotte, NC
  • Helped customers select products that best fit their personal needs.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Marked clearance products with updated price tags.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Education
ECPI University 2012 Medical Assisting Charlotte, NC

Nurse Aide Institute of Excellence 2010 Certificate: Nurse Aide Charlotte, NC
Certificate in Nurse Aide
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Resume Overview

Companies Worked For:

  • Accurate Title Group
  • Off Broadway Shoes
  • Kohl's Department Store
  • Marshall's Department Store

School Attended

  • ECPI University
  • Nurse Aide Institute of Excellence

Job Titles Held:

  • Post Closing Specialist
  • Sales Associate

Degrees

  • Medical Assisting
    Certificate : Nurse Aide
    Certificate in Nurse Aide

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