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Port Director Resume Example

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PORT DIRECTOR
Summary

U.S. Customs and Border Protection Port Director with almost 20 years experience specializing in homeland security. Fully invested in protecting United States transportation systems from terrorist acts, violence and any illegal activity.

Highlights
  • U.S. Department of Homeland Security Armed Handgun training (current)
  • MEB Baton training (current)
  • Investigations expert
  • Trained instructor for government law enforcement classes
  • Behavioral intervention specialist
  • Investigative procedures
  • Skilled in firearms weapons training
  • Investigations expert
  • Trained in targeting terrorists
  • Department of State Top Secret Security Clearance
Experience
U.S.Customs and Border Protection August 2001 to Current Port Director
Shreveport, LA
  • Maintained continued vigilance and support of primary Anti-Terrorism efforts: mustering of smuggling trends, intelligence alerts and discussions on how they can affect the Shreveport area of operations.
  • Detained individuals when necessary to prevent security breaches.
  • Ensured employees are proficient with agency systems such as ATS, ACE, TECS, etc. and are utilizing them.
  • Discussed local importer trends with employees to determine any suspect activities.
  • Increased partnerships/collaborative opportunities with other Federal, State & local Law Enforcement: Several examples include outreaching to the local TSA office in order to maintain lines of communication, especially in the area of notifying and working with TSA regarding aircraft diversions.
  • Maintained a close working relationship with TSA in regards to notifying this office if a TSA screener detects excessive monetary instruments on a traveler who is going to another airport and then departing the country.
  • Coordinated with the Shreveport Regional Airport Police in responding to aircraft diversions.
  • Maintained lines of communications with Immigration Customs Enforcement ("ICE") regarding local private aircraft arrivals, suspect bonded cargo.
  • Regularly provide instruction and training to ICE (Jena/Oakdale) agents for processing ICE/JPATS flights.
  • Provide ongoing instruction and training and oversight to MCI's - BAFB/Ft. Polk for the MCI program.
  • Maintained a working relationship with the U.S. Military's Security Forces and OSI (Office of Special Investigations).
  • Increased the focus on traditional trade enforcement/compliance missions: Ensure employees are proficient with agency systems such as ATS, ACE, TECS, etc. and are utilizing them.
  • By increasing the sampling size of shipments during compliance reviews of the local FTZ as well as bonded carriers to ensure compliance with CBP rules and regulations.
  • Conducting additional overrides of entries from general examination to intensive examination as a way to ensure compliance with CBP rules and regulations.
  • Increased trade outreach efforts and visibility: Through numerous site visits to the ports two (2) regulated garbage handling facility locations.
  • Worked with the Caddo/Bossier Port Commission to provide direct outreach to local businesses regarding either the establishment of additional FTZ's or importing/exporting requirements.
  • Oversaw meetings with two (2) FBO's within our AOR to discuss CBP policies and/or questions regarding inbound and outbound aircraft flights.
  • Oversaw expansion of agriculture interdiction efforts: By working with the local CBPAS to identify national trends and how they may relate to local port operations; and by having the CBPAS conduct outreach sessions with local regulated garbage handling facilities and local military POC's to increase awareness of possible agriculture violations, pests, etc.
  • Increased targeting of shipments for possible wood packing material violations.
  • Increased CBP's footprint, position, etc via outreach, public affairs initiatives: By representing CBP in local college career fairs
  • Maintained year-round preparedness: Through conducting annual COOP tabletop training/exercises to maintain preparedness and emergency response to disasters and through office roundtable discussions regarding the ports OEP.
  • Increased responsibility, accountability and expectations for Journey-level employees: Through higher expectations on journey level employees recognizing and initiating penalties.
  • Participated in outreach sessions with the public.
  • Increased targeting of shipments.
  • More autonomy in decision making.
U.S. Customs and Border Proection May 1998 to August 2001 U.S. Customs Inspector
Lake Charles, LA
  • As the Port Director, my current duties involve the supervision of all aspects of the daily operations of a U.S.
  • Customs and Border Protection (CBP) Port of Entry.
  • I am responsible for assigning all overtime assignments and ensuring that this office stays within our overtime budget.
  • I review daily workloads and assign officers to respond accordingly in order to ensure that port resources are allocated in a way to maximize efficiency while upholding our mission.
  • As the Port Director I am responsible for evaluating employee's performance and conduct through the use of the employee appraisal system as well as resolving any disciplinary actions through counseling or written reprimands.
  • In October of 2003 a "new hire" Customs and Border Protection officer reported for duty at this location.
  • Before this individual attended the CBP training course at FLETC, I was responsible for all Pre-Academy training.
  • After this officer completed the CBP officer training program at FLETC, I have been responsible for administering and monitoring all of his Post-Academy training requirements.
  • This also includes evaluating this individual during his probationary period to insure fulfillment of his conditions of employment.
  • I am also responsible for insuring that other vital port functions are reviewed, maintained, as well as approved; such as time and attendance (COSS), Purchase Card functions, local budget review and implementation, the PIMS property system (now the new system - SAP), completing all applicable reports and self inspection issues.
  • I perform many day to day functions such as the processing of cargo entries, examining cargo, boarding-entering and clearing aircraft as well as assisting the importing/exporting community.
  • Another function that I perform is the conducting of audits on local carriers; attention to detail and analyzing all available information is important when performing audits to ensure that carriers of bonded cargo are adhering to all applicable federal laws and regulations.
  • I also utilize and am proficient with the many different operating systems/enforcement tools at my disposal that are used to target and examine high risk shipments and/or conveyances.
  • I have also provided training to subordinates and co-workers on the use of these systems for targeting cargo, passengers and conveyances.
  • During increased national alert levels I am responsible for reallocating local resources to be commensurate to local/national threats, this includes remaining in contact with other federal and local agencies to ensure proper proactive and reactive responses to incidents, such as possible terrorist attacks, are undertaken.
  • Due to this port being an "inland" port of entry, I process many aircraft (commercial and private) entering and leaving the country from this location.
  • Aircraft processing involves many varied and technical aspects such as reviewing all accompanying paperwork for completeness, interviewing and possibly searching all crewmembers and passengers, and insuring all government rules and regulations are fulfilled.
  • Currently I process on average 5-10 commercial/private aircraft a week.
  • I am also responsible for providing technical advice on entry and exit requirements as well as making final determination as to the granting of "landing rights" for arriving aircraft.
  • Due to the Port of Shreveport's size and staffing I am often responsible for ensuring that all USDA AQI requirements are satisfied.
  • Examples of these requirements would be the verification that cargo and conveyances are clean and pest free, fruits and vegetables arriving from certain foreign locations are detained, etc.
  • I have had experience with enforcing the USDA AQI regulations on many instances; an example is with the many military aircraft that I have processed arriving from theaters of operation such as Iraq and Afghanistan.
  • These flights carry items ranging from light and heavy equipment to troops with personal baggage.
  • I have examined these articles and individuals thoroughly to insure compliance with the aforementioned regulations.
  • As the Port Director, it is my responsibility to ensure that any foreign nationals that arrive here directly from foreign locations have proper visa's/paperwork.
  • I have processed several different types of visa holders to include individuals with valid B-1, C-1, D-1 visas as well as reviewing the new F-1/I-20 SEVIS visa/paperwork for foreign national students arriving at this port of entry for school enrollment.
  • I often work closely with personnel from other agencies to enforce the regulations of the United States of America.
  • We currently process military and U.S.
  • Immigration and Customs Enforcement aircraft arriving directly from foreign locations to this area.
  • This entails close coordination with those respective agencies for effective processing of the arriving individuals and aircraft.
  • Due to the uniqueness of arriving U.S.
  • Immigration and Customs Enforcement aircraft, I have written memorandums and provided oral input to a CBP Mission Support Specialist located in New Orleans, LA., on developing an MOU with the U.S.
  • Immigration and Customs Enforcement on allowing them to assist and/or act on our behalf in entering/clearing these arriving aircraft.
  • During this process I reported to higher level officials on the status of the program as well as analyzed the courses of actions and made recommendations for improvements.
  • I also developed and printed a standard operating procedures manual that detailed to Immigration and Customs Enforcement personnel their responsibilities in performing these duties.
  • Due to the fact that we also enforce many regulations of other federal agencies, I often have to coordinate with these agencies to ensure that all laws concerning imports and exports are adhered to, this includes coordinating with the Dept.
  • Of Agriculture, FDA, ATF, Fish and Wildlife, etc.
  • I often have to write detailed informational letters to entities that are utilizing our services in order to explain proper procedures for international trade; this entails being proficient in the ability to interpret and apply federal enforcement laws, rules, regulations, procedures and guidelines.
  • I am also responsible for the writing of all warning letters as well as penalties for infractions of federal regulations for this port.
  • As the Port Director, I am also responsible for writing reports to my supervisors regarding issues varying from daily operations to the implementation of local procedures and port policies.
  • As the Port Director for the Port of Shreveport, I often must orally address the importing/exporting community in regards to the proper adherence to Customs and Border Protection rules and regulations, this also includes providing technical advice on anti-smuggling and anti-terrorist activities.
  • Due to the variety of the types of questions that can be presented to me during these sessions, I must be able to present ideas, information and or findings in a clear, efficient way.
  • I also attend many local community importer/exporter meetings held by organizations such as the International Trade Committee, Shreveport/Bossier City Port Commission, etc.
  • At these meetings I am often asked to present information and technical advice relevant to the laws and regulations governing importing/exporting requirements, answer any questions as well as present and explain our port statistics.
  • This ability to effectively communicate also holds true when dealing with co-workers and/or officials of other agencies.
  • When determining proper courses of actions for local enforcement operations, not only must I be able to apply federal rules and regulations, but also I must be able to communicate them in an effective, easy to understand way.
  • On numerous occasions I have coordinated with our local Immigration and Customs Enforcement office in assisting us in enforcement operations ranging from examining cargo for trademark/fraud violations, to the searching of suspect aircraft.
  • I have worked on a team tasked with reviewing job application packets for individuals applying for vacancies in the New Orleans Field Office area.
  • I was required to review the packets, analyze the data, rank individual's level of expertise based on my findings, determine the most qualified applicants and present my recommendations to the Director of Field Operations for the New Orleans Field Office for selection.
  • The Port of Shreveport provides services to Barksdale Air Force Base as well as Ft.
  • Polk Army Base; due to this, I am responsible for overseeing two separate Military Customs Inspectors Programs.
  • This entails that I ensure that all Customs and Border Protection rules and regulations are adhered to by designated MCI(e)'s.
  • I must also conduct classroom training sessions for newly designated MCI(e)'s as well as conduct and evaluate on-the-job training of these individuals.
  • I must often meet with base commanders to discuss operational procedures of the program, as well as submit an MCI(e) status report to Headquarters on a semi-annual basis.
  • In 2005 I was teamed up with another CBP Supervisor and tasked with providing detailed professionalism training to CBP employees located in Louisiana, Mississippi and Alabama.
  • U.S.Customs Inspector (Series 1890, GS 7 to GS 9-2, From I have had extensive experience with the processing and examining of cargo arriving into the United States.
  • The same applies with the processing of vessels, aircraft and individuals.
  • I am well versed in the laws and regulations that apply to the aforementioned.
  • I also handled many different administrative duties such as Procurement officer, time and attendance (COSS) accountability, Inbond system (Tinman), Auditing duties, Collection of duties, as well as running daily/weekly/monthly reports and rectifying any discrepancies.
  • I worked closely with other city/state and federal agencies in enforcing the laws applicable to the United States Customs Service.
  • Often I worked with other law enforcement entities to cultivate information that was helpful in discovering narcotics/contraband illegally crossing the borders of the United States of America.
  • On several occasions I was responsible for developing enforcement operation plans for the searching of suspect vessels.
  • This encompassed writing up a detailed course of action for the searching of the vessel, designating officers from various assisting agencies (such as the local police department, special agents from the then "Customs Office of Investigation" as well as our port personnel) into working groups that would perform the enforcement taskings that I had assigned to them.
  • During the months of November and December of 1999, I was responsible for formulating courses of actions for the Port of Lake Charles should we have experienced operational issues as a result of January 1, 2000 (Y2K).
  • I also was responsible for formally presenting these courses of actions to port personnel as well as to the local trade industry.
  • It was of paramount importance that I made these presentations in a clear, concise manner as well as in a reassuring tone as to not cause any undue fear.
  • I also had to be very familiar with my topic in order to be able to fully answer questions that were presented to me.
  • I have worked numerous TDY assignments while working for the U.S.Customs Service, some of which have included the Northern border (three times), outbound operations at Fed-Ex Memphis, as well as working with the DEA in the country of Haiti.
  • During my TDY assignments on the northern border I was responsible for interviewing arriving individuals to determine whether they were admissible into the United States, as well as determining whether they were transporting undeclared or prohibited/restricted merchandise.
  • The ability to communicate effectively as well as have an extensive knowledge of Customs rules and regulations were of paramount importance to effectively perform my duties.
  • While working on assignment in Haiti, not only was I responsible for helping local Haitian law enforcement officers interdict narcotics, but also to train them in U.S.Customs interdiction techniques and methods.
  • For these efforts I have been awarded three (3) letters of commendation from CMC directors, as well as a letter of commendation from the U.S. Customs Commissioner for working on the Northern border.
U.S. Customs Service June 1995 to May 1998 U.S. Customs Technician
Shreveport, LA
  • My duties with the U.S.Customs Service ranged from administrative duties to enforcement of the laws that fall within the jurisdiction of the agency.
  • I was responsible for all property accountability and procurement.
  • I handled the majority of office reports and rectified any discrepancies.
  • I interacted with the importing and general public by manning public affairs booths where I answered questions regarding the laws associated with importing and exporting into the United States.
  • My duties included the inspection of international cargo for contraband as well as correctness of import documentation and cargo classification.
  • I inspected outbound and inbound international aircraft for contraband and correct documentation.
  • I also performed passenger processing functions - I questioned international travelers as well as inspected their baggage for any violations of U.S.
  • Laws.
  • I also performed TDY's in Baton Rouge LA., Memphis TN.
  • and Chattanooga TN.
  • for periods up to 7 weeks performing administrative and inspectional duties.
U.S. Customs and Border Protection June 1995 to May 1998 U.S.Customs Technician
Shreveport, LA
Education
Louisiana State University at Shreveport, LA 1995 Bachelor of Arts: Criminal Justice Shreveport, LA

Criminal Justice
Personal Information
I have received a total of 6
Skills
administrative, Air Force, Army, agency, attention to detail, Auditing, budget, C, oral, concise, counseling, decision making, documentation, focus, government, law enforcement, letters, Director I, Director, meetings I, meetings, Office, 2000, operating systems, OSI, personnel, Police, policies, presenting, presentations, Procurement, SAP, staffing I, statistics, Supervisor, supervision, written, articles, Y2K
Additional Information
  • AWARDS:

  • I have received a total of 6 time off awards (1/1996)(11/1996)(12/1997)(1/1999)(3/2000)(8/2001), 1 performance award (9/1996), 4 "on the spot" cash awards (5/1997)(7/1997)(10/1997)(1/1999), 2 superior achievement awards (9/2000)(3/2001), 4 special achievement awards (6/1996)(11/1996)(8/1997)(9/1998), 2-letters of appreciation from CMC Directors Robert Grimes (3/1997) and Pat Duffy (9/1999), 1 letter of appreciation from Northwest Great Plains CMC Director Thomas Hardy (2/2000), 2 letter's of appreciation from New Orleans Field Office DFO Jim Hynes (7/2003)(8/2003) and 1 letter of appreciation from "past" Commissioner Raymond Kelly for working TDY on the northern border(4/2000). I received the Distinguished student Academic Award (placed 2nd in my class) and the Physical Fitness Award from the U.S.Customs Academy in August of 1998.
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Resume Overview

Companies Worked For:

  • U.S.Customs and Border Protection
  • U.S. Customs and Border Proection
  • U.S. Customs Service
  • U.S. Customs and Border Protection

School Attended

  • Louisiana State University at Shreveport, LA

Job Titles Held:

  • Port Director
  • U.S. Customs Inspector
  • U.S. Customs Technician
  • U.S.Customs Technician

Degrees

  • Bachelor of Arts : Criminal Justice

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