Communicative Police Dispatcher successful at developing positive relationships with colleagues and citizens. Approaches each situation with compassion and concern.
Collect and record information received by documenting the nature of the call,location and circumstances of the call, description of the responsible parties and or suspects, and the name of the caller. Determines the order of response to emergency and non-emergency calls based on available resources.
Research geographical information to assist Police Officers in responding to emergency or non-emergency calls. Maintain status of field units through th use of the CAD system via trunked radio system. Broadcast information in order to dispatch units and to provide descriptions of suspects; monitors travel and scene times in order to evaluate unit status and determine officers' safety.
Update various lists and files in order to secure required wrecker and ambulance services and to have accurate and timely information available for callers requesting service. Attains and maintains State of Tennessee certifications through approved training for public safety dispatcher on the National Crime Information Center (NCIC) National Law Enforcement Telecommunications Systems (NLETS)
Provide Police Officers with information on stolen vehicles, wanted persons, criminal history, etc. by accessing the TIES, NCIC and NLETS databases and enters information into and responds to inquiries from other law enforcement agencies through these systems.
Maintain office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
Collection of payments past and current; monitoring work schedules and following up on work results.
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