LiveCareer-Resume

poi provider resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Focused on providing professional Service in support to every patient, customer, and coworker. Diligent about booking appointments, scheduling, and making sure everything and everyone's needs are best met. I am bringing four plus years of experienced fast paced work environments and front desk Duties and operations. Strong planning and problem solving as well as knowledge with medical programming. I am an accomplished associate, well versed in collaborating with customers to promptly identify needs and recommend various products and services to fulfill desires.

Skills

First Aid/CPR
Written Communication
Time Management
Data Entry
Signature Verification
Billing Data Verification
Sales Tickets
Billing and Invoicing
Microsoft Office
Billing Data Verification
Policy Renewals
Insurance Coverage Verification
Insurance Eligibility
HIPAA Compliance
Customer Referrals
Goal Setting
Inventory Oversight

Medication monitoring
Documentation and Record-keeping

Time Management
Computer Skills
Written Communication
Cultural Awareness
Google Workspace

Experience
POI PROVIDER, 12/2021 to Current
Aimbridge HospitalityWaukesha, WI,
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Managed administrative processes and prepared key reports and documentation.
  • Planned staff and training meetings and scheduled conference rooms.
  • Pleasantly responded to questions and remedied concerns quickly, resulting in 94% score in overall performance evaluations.
  • Entered insurance, demographics and health history into patient database.
  • Gathered, transcribed and typed medical information into charts.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Checked patients in and out for appointments and collected co-payments.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Worker, 07/2016 to Current
Methodist Hospital For SurgeryLakeway, TX,
  • Greeted guests promptly and consistently set professional tone with friendly assistance.
  • Worked with staff to become more experienced in different work fields insurance medical medical billing OMR CCC Picked up, organized, and wiped down reception regularly to keep area professional and clean.
Medical Receptionist, 05/2021 to 10/2021
Capital Health Services - Scioto CommunityObetz, OH,
  • Greeting Patients and Customers Answering phones and checking messages from patients Identified needs of customers promptly and efficiently.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Sorted incoming mail and directed to correct personnel each day.
  • Kept reception area clean and organized to offer positive first impression to every visitor Checking patients in for their appointments as well as book-outs.
  • Rescheduling/Cancelling appts using CCC Booking appointment through OMR & CCC Charging patients co-pays through CCC Taking debit card payments Updating patients insurance through CCC Checking MRI numbers and New Patient Medical Records .
Receptionist, 07/2018 to 06/2019
Digital GuardianCity, STATE,
  • Greeting Customers Answering phones and checking messages from patients Identified needs of customers promptly and efficiently.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Sorted incoming mail and directed to correct personnel each day.
  • Kept reception area clean and organized to offer positive first impression to every visitor Helped gather supplies and set up spaces to coordinate meetings and office events.
  • Shipped out packages with postal service and special carriers based on size, destination, and schedule requirements of each delivery.
  • Accepted incoming mail and packages and routed to appropriate staff.
  • Issued badges and logged incoming visitors to meet security standards.
  • Picked up, organized, and wiped down reception regularly to keep area professional and clean.
  • Set up meeting spaces, organized supporting materials and secured services such as catering for longer conferences.
  • Answered telephone calls to provide information, take messages and set up appointments.
  • Managed incoming and outgoing mail and deliveries to support efficient office operations.
Education and Training
High School Diploma Forensics: , Expected in to New England college - Henniker, NH
GPA:
Certifications
CPR Certified OSHA Certified FEMA,

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Resume Overview

School Attended

  • New England college

Job Titles Held:

  • POI PROVIDER
  • Worker
  • Medical Receptionist
  • Receptionist

Degrees

  • High School Diploma Forensics

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