- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Focused on providing professional Service in support to every patient, customer, and coworker. Diligent about booking appointments, scheduling, and making sure everything and everyone's needs are best met. I am bringing four plus years of experienced fast paced work environments and front desk Duties and operations. Strong planning and problem solving as well as knowledge with medical programming. I am an accomplished associate, well versed in collaborating with customers to promptly identify needs and recommend various products and services to fulfill desires.
First Aid/CPR Medication monitoring | Time Management |
Aimbridge Hospitality – Waukesha, WI,
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Managed administrative processes and prepared key reports and documentation.
- Planned staff and training meetings and scheduled conference rooms.
- Pleasantly responded to questions and remedied concerns quickly, resulting in 94% score in overall performance evaluations.
- Entered insurance, demographics and health history into patient database.
- Gathered, transcribed and typed medical information into charts.
- Called patients to confirm scheduled appointments and obtain additional details.
- Checked patients in and out for appointments and collected co-payments.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Methodist Hospital For Surgery – Lakeway, TX,
- Greeted guests promptly and consistently set professional tone with friendly assistance.
- Worked with staff to become more experienced in different work fields insurance medical medical billing OMR CCC Picked up, organized, and wiped down reception regularly to keep area professional and clean.
Capital Health Services - Scioto Community – Obetz, OH,
- Greeting Patients and Customers Answering phones and checking messages from patients Identified needs of customers promptly and efficiently.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Took accurate messages for staff and management to facilitate open and speedy communication.
- Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
- Sorted incoming mail and directed to correct personnel each day.
- Kept reception area clean and organized to offer positive first impression to every visitor Checking patients in for their appointments as well as book-outs.
- Rescheduling/Cancelling appts using CCC Booking appointment through OMR & CCC Charging patients co-pays through CCC Taking debit card payments Updating patients insurance through CCC Checking MRI numbers and New Patient Medical Records .
Digital Guardian – City, STATE,
- Greeting Customers Answering phones and checking messages from patients Identified needs of customers promptly and efficiently.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Took accurate messages for staff and management to facilitate open and speedy communication.
- Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
- Sorted incoming mail and directed to correct personnel each day.
- Kept reception area clean and organized to offer positive first impression to every visitor Helped gather supplies and set up spaces to coordinate meetings and office events.
- Shipped out packages with postal service and special carriers based on size, destination, and schedule requirements of each delivery.
- Accepted incoming mail and packages and routed to appropriate staff.
- Issued badges and logged incoming visitors to meet security standards.
- Picked up, organized, and wiped down reception regularly to keep area professional and clean.
- Set up meeting spaces, organized supporting materials and secured services such as catering for longer conferences.
- Answered telephone calls to provide information, take messages and set up appointments.
- Managed incoming and outgoing mail and deliveries to support efficient office operations.
New England college - Henniker, NH
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School Attended
- New England college
Job Titles Held:
- POI PROVIDER
- Worker
- Medical Receptionist
- Receptionist
Degrees
- High School Diploma Forensics
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