LiveCareer-Resume

pm dishwasher resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dependable and hardworking employee with experience in fast-paced kitchens. Dynamic team player with strong attention to detail and good work ethic. Fast learner consistently meets deadlines without sacrificing quality. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Staff Supervision
  • Merchandise Packaging
  • Product Location
  • Cash Register Operations
  • Policies and Procedures
  • Inventory Stocking
  • Shipment Procedures
  • Reliable and Responsible
  • Customer Relations
  • Employee Training
  • Detail-Oriented
  • Problem Solving
  • Work Task Prioritization
  • Product Scanning
  • Pricing and Markdowns
  • Feedback Acceptance
  • Cash Handling
  • Payment Processing
  • Complaint Resolution
  • Cooperative Attitude
  • Honest and Ethical
  • Price Identification
  • Call Response and Transfer
  • Point of Sale Software
  • Account Invoicing
  • Team Collaboration
  • Basic Mathematics
  • Active Listening
  • Reporting and Documentation
  • Goal Setting and Achievement
  • Analytical Thinking
  • Bookkeeping Software
  • Team Leadership
  • Coin and Currency Counting
  • Relationship Building
  • Total Payment Calculation
  • Microsoft Office
  • Total Sales Reconciliation
  • Coupon Redemption
  • Adaptable and Flexible
  • Creative Thinking
  • Check Cashing
  • Sales processes
  • Staff Management
  • Customer support
  • Documentation and reporting
  • Client Communication
  • Quality Assurance Controls
  • Professional Telephone Voice
  • Inbound phone calls
  • Call center operations
  • Verbal and written communication
  • Logging call information
  • Problem-solving skills
  • Complaint resolution
  • Gathering information
  • Technical Support
  • Account management
  • Answering questions
Education and Training
University of Washington Seattle, WA Expected in 06/2014 Bachelor of Science : Psychobiology - GPA :
Kentwood High School Covington, WA Expected in 06/2006 High School Diploma : - GPA :
Grand Canyon University Phoenix, AZ Expected in : Bachelor of Science in Early Childhood Education - GPA :
Experience
Kimpton Hotels - PM Dishwasher
New York, NY, 05/2022 - Current
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Gently moved glassware, crystal and other delicate items to prevent breakage.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
  • Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Maintained proper temperatures, behaviors and controls to meet or exceed health department standards.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
City Of Chicago, Il - Access Health Connecticut
Chicago, IL, 11/2021 - Current
  • Promoted available resources and connected individuals with services.
  • Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Assisted with development of improved seminars and training materials.
  • Administered job knowledge assessments and competency testing for certification-level training.
  • Provided expertise for clinical support and services.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
Perkins Restaurants - Hospitality Worker
Edina, MN, 06/2020 - Current
  • Welcomed customers to property and offered immediate assistance with needs.
  • Assisted guests by promptly responding to questions, requests and concerns.
  • Supported team operations by keeping supplies well-stocked and stations ready for guest service.
  • Minimized risks to guests by strictly following sanitizing procedures for different areas.
  • Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
  • Prepared entrees, side dishes and desserts for guests during busy periods.
  • Provided directions, recommended activities and made dining reservations for guests.
  • Handled alcohol service for guests over age of 21.
  • Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
  • Answered guest inquiries, recommending shopping, dining or entertainment.
  • Cleaned and maintained lobby and common areas by restocking supplies and watering plants.
  • Advised housekeeping staff of rooms vacated and ready for cleaning.
  • Assisted guests at check-in, providing information on various services within hotel.
  • Arranged tours, taxis or restaurant reservations for customers.
  • Verified customer credit to establish payment method for accommodations.
  • Transmitted and received messages using telephones or telephone switchboards.
  • Input and confirmed reservations for guests.
  • Recorded guest comments or complaints, escalating to management for immediate resolution.
  • Computed bills, collected payments and made change for guests.
  • Kept records of room availability and guest accounts, manually or using computers.
  • Date-stamped, sorted and racked incoming mail and messages.
Highgate Hotels - Bulb Picker Packer
Las Vegas, NV, 10/2021 - 01/2022
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
  • Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Checked inventory and selected products from specific locations based upon availability.
  • Entered package information into company's computer system.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Minimized waste and reduced volume of packaging materials used to prepare shipments.
  • Pulled orders quickly to maintain demanding productivity goals.
Bass Pro Shops - Cashier
Mitchell, SD, 10/2020 - 12/2021
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reviewed weekly sales ads and monitored price changes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Completed inventory counts and ordered merchandise.
Sears - Personal Dog Bather
Willow Grove, PA, 06/2019 - 08/2021
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
  • Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items.
  • Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
  • Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
  • Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions and supplement recommendations for pet owners.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
John Knox Village - Sales Manager
Lee's Summit, MO, 06/2021 - 07/2021
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
  • Developed international business relationships to drive business units abroad.
  • Developed and implemented comprehensive salesperson training program.
  • Produced contracts, reports, letters, and proposals for clients.
  • Developed rapport with international suppliers and collaborated with factories to develop, design and select product for retail stores.
  • Aggressively pursued competitive accounts by differentiating company from competitors.
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
  • Organized promotional events and interacted with community to increase sales volume.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Monitored metrics and marketing investments to assess performance and implement continuous improvements.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Created effective strategies to target new markets after researching and analyzing competitor behavior.
  • Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
Perkins Restaurants - Front End Cashier
Des Moines, IA, 03/2021 - 07/2021
  • Helped customers complete purchases, locate items and join reward programs.
  • Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Maintained organized and orderly front end and removed carts, baskets and debris.
  • Informed front end manager of equipment repair and replacement needs to maintain operations.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Tracked inventory, located items and requested new merchandise with hand-held scanners and cellular devices.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Approached every question or concern with calm and level-headed approach.
  • Greeted customers and responded to requests for information.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Operated register system to process new purchases, item returns and merchandise exchanges.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
QFC - Front End Supervisor
City, STATE, 04/2017 - 07/2019
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Completed stockroom tasks by leading stock team, receiving and unpacking merchandise and placing all products out on sales floor.
  • Transformed employee performance by enhancing training and mentoring strategies in operational and customer-facing roles.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Structured budget monitoring and cash movements to minimize security risks and maintain tight controls.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Prepared weekly employee work schedules for team members.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Maintained transaction security by verifying payment cards against identification.
  • Promoted importance of security and customer tracking to minimize store losses.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Walmart - Night Stock Associate
City, STATE, 01/2015 - 07/2017
  • Completed regular cycle counts and inventory audits.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Completed regular cycle counts and inventory audits.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Met incoming trucks and used forklifts to move pallets to staging areas.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Checked aisles for spills to complete quick clean-up.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Supported promotional plans by updating signage with price changes.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Picked and packed order items.
  • Stocked designated items on shelves, end caps and displays.
  • Worked with customers to pack items according to specific desires and requirements.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Prepared and checked outbound shipments for accuracy.
  • Transported merchandise pallets to move in warehouse.
  • Greeted store customers and discussed needs.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Interacted with guests in friendly and knowledgeable way.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Followed orders precisely for correct items, sizes and quantities.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Received new stock and input values into computer system.
  • Safely and securely loaded items to prevent damage during transport.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
Walmart - Cashier
City, STATE, 08/2005 - 06/2007
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Completed inventory counts and ordered merchandise.
  • Reviewed weekly sales ads and monitored price changes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Collected and authorized payments of guests.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Operated cash register to record transactions accurately and efficiently.


By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of Washington
  • Kentwood High School
  • Grand Canyon University

Job Titles Held:

  • PM Dishwasher
  • Access Health Connecticut
  • Hospitality Worker
  • Bulb Picker Packer
  • Cashier
  • Personal Dog Bather
  • Sales Manager
  • Front End Cashier
  • Front End Supervisor
  • Night Stock Associate
  • Cashier

Degrees

  • Bachelor of Science
  • High School Diploma
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: